Customer Service Jobs in Hillsboro, OR

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Customer Service Rep - Remote

  • Portland, OR (8 miles from Hillsboro, OR)
  • 12 hours ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 12 hours ago

Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed....

Remote Work

Dental Customer Service Representative

  • Milwaukie, OR (12 miles from Hillsboro, OR)
  • 3 days ago
  • Milwaukie, OR (12 miles from Hillsboro, OR)
  • 3 days ago

Job Summary: This position provides customer service to members of multiple benefit plans by analyzing the caller’s needs and by providing timely and accurate responses....

Remote Work

Customer Service Rep ( Onsite In North Portland)

  • Portland, OR (8 miles from Hillsboro, OR)
  • 5 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 5 days ago

Customer Service Representative Job Description The role of a Customer Service Representative I involves interacting with customers to provide information in response to inquiries about products and...

Loss Prevention Customer Service Associate II

  • Portland, OR (8 miles from Hillsboro, OR)
  • 6 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Tigard, OR (6 miles from Hillsboro, OR)
  • 9 days ago
  • Tigard, OR (6 miles from Hillsboro, OR)
  • 9 days ago

We're looking for friendly, motivated Customer Service Representatives to join our team!...

Customer Service Representative

  • Vancouver, WA (13 miles from Hillsboro, OR)
  • 11 days ago
  • Vancouver, WA (13 miles from Hillsboro, OR)
  • 11 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

Loss Prevention Customer Service Associate

  • Gresham, OR (20 miles from Hillsboro, OR)
  • 12 days ago
  • Gresham, OR (20 miles from Hillsboro, OR)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medicaid Customer Service Representative

  • Milwaukie, OR (12 miles from Hillsboro, OR)
  • 12 days ago
  • Milwaukie, OR (12 miles from Hillsboro, OR)
  • 12 days ago

We’re looking for a Medicaid Customer Service Representative to join our team and deliver exceptional service to members of the Oregon Health Plan (OHP)....

Seasonal Customer Service Representative - Washington Square

  • Tigard, OR (6 miles from Hillsboro, OR)
  • 13 days ago
  • Tigard, OR (6 miles from Hillsboro, OR)
  • 13 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Representative - PT Choice

  • Portland, OR (8 miles from Hillsboro, OR)
  • 15 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 15 days ago

service....

Airport Customer Service Representative

  • Portland, OR (8 miles from Hillsboro, OR)
  • 19 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 19 days ago

Details: Job Summary Details: The Airport Customer Service Representative provides assistance and information to Airport passengers....

Collections Customer Service Representative

  • Tigard, OR (6 miles from Hillsboro, OR)
  • 23 days ago
  • Tigard, OR (6 miles from Hillsboro, OR)
  • 23 days ago

Full-Time Collections Customer Service Representatives needed! Industry leading benefits and career development opportunities Schedule: Monday - Friday, 10:00 AM - 7:00 PM Pay: $21.00/hr....

Customer Service Rep

  • Portland, OR (8 miles from Hillsboro, OR)
  • 23 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 23 days ago

a Customer Service Rep....

Customer Service Rep (Patient Account Rep 1)

  • Portland, OR (8 miles from Hillsboro, OR)
  • 23 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 23 days ago

As the Patient Account Representative, you will be tasked to bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are...

Insurance Service Representative

  • Lake Oswego, OR (11 miles from Hillsboro, OR)
  • 30+ days ago
  • Lake Oswego, OR (11 miles from Hillsboro, OR)
  • 30+ days ago

Must have customer service experience. Excellent written and verbal communication skills with high level of responsiveness. Proficiency in Microsoft and database systems....

Demographic Data for Hillsboro, OR

Moving to Hillsboro, OR? Find some basic demographic data about Hillsboro, OR below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Hillsboro, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hillsboro, OR offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hillsboro, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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