Customer Service Jobs in Oregon
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote Workservice in a courteous, friendly and attentive manner....
Customer Service Representative - Graveyard Shift (10P-6A)
- Lincoln City, OR
- 12 hours ago
- Lincoln City, OR
- 12 hours ago
service in a courteous, friendly and attentive manner....
Customer Service Representative - Urgently Hiring!
- Newport, OR
- 12 hours ago
- Newport, OR
- 12 hours ago
service in a courteous, friendly and attentive manner....
service in a courteous, friendly and attentive manner....
service in a courteous, friendly and attentive manner....
Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
Perform a variety of customer service activities for new and existing customers....
Education/Knowledge/Skills & Abilities High School diploma or equivalent Experience in a customer service work environment preferred Prior cash handling experience preferred Ability to work in a fast-paced...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Nearest Major Market: Eugene Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
We're looking for a **Bilingual Customer Service Representative** to join our team and help us deliver on our promise of outstanding service....
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oregon
Highest Education Level
Customer Services in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »