Customer Service Jobs in Oregon

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 65 Jobs

Customer Service Associate

  • Portland, OR
  • 13 hours ago
  • Portland, OR
  • 13 hours ago

We are now looking to fill Customer Service Associate positions at our BRAND NEW FABULOUS Hello from Portland store inside the Portland International Airport!...

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative - PT

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

service....

Customer Service Rep

  • OR
  • 3 days ago
  • OR
  • 3 days ago

Please note, that while we do not currently have any open classes, we are eagerly searching for our next group of customer service stars for future openings!...

Remote Work

Customer Service Representative- Mobile - Waldport Branch

  • Waldport, OR
  • 3 days ago
  • Waldport, OR
  • 3 days ago

POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...

Bilingual Spanish Call Center Customer Service Representative

  • Portland, OR
  • 4 days ago
  • Portland, OR
  • 4 days ago

Remote Bilingual Spanish Call Center Customer Service Representative?...

Customer Service Representative - FT

  • Eugene, OR
  • 4 days ago
  • Eugene, OR
  • 4 days ago

service....

Insurance Agent/Customer Service Representative

  • Ashland, OR
  • 5 days ago
  • Ashland, OR
  • 5 days ago

Express Employment Professionals is seeking a motivated and dynamic Insurance Agent/ Customer Service Rep. This is for a local insurance agency....

Pharmacy Customer Service Representative

  • Milwaukie, OR
  • 6 days ago
  • Milwaukie, OR
  • 6 days ago

One year call center or customer service....

Remote Work

Loss Prevention Customer Service Associate

  • Portland, OR
  • 7 days ago
  • Portland, OR
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep I

  • Portland, OR
  • 11 days ago
  • Portland, OR
  • 11 days ago

Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team....

Customer Service Representative

  • Grants Pass, OR
  • 11 days ago
  • Grants Pass, OR
  • 11 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....

Customer Service Representative

  • Beaverton, OR
  • 14 days ago
  • Beaverton, OR
  • 14 days ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Customer Service Representative (Part- Time)

  • Eugene, OR
  • 17 days ago
  • Eugene, OR
  • 17 days ago

Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »