Customer Service Jobs in Oregon
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
service in a courteous, friendly and attentive manner....
Perform a variety of customer service activities for new and existing customers....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Mobile - Tillamook Branch
- Tillamook, OR
- 7 days ago
- Tillamook, OR
- 7 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
service in a courteous, friendly and attentive manner....
Customer Service Representative - URGENTLY HIRING (part of Couche-Tard) 3.3 3.3 out of 5 stars 1375 N 1st Ave, Stayton, OR 97383 $15.05 an hour - Part-time Circle K 16,334 reviews $15.05 an hour - Part-time...
Customer Service Representative - URGENTLY HIRING
- Lincoln City, OR
- 9 days ago
- Lincoln City, OR
- 9 days ago
service in a courteous, friendly and attentive manner....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II LP Customer Service Associate II
- Portland, OR
- 16 days ago
- Portland, OR
- 16 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Portland, OR Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Tualatin, OR
- 16 days ago
- Tualatin, OR
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Tualatin, OR Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Customer Service Representative $18-$20/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative - Graveyard Shift (10P-6A)
- Lincoln City, OR
- 17 days ago
- Lincoln City, OR
- 17 days ago
service in a courteous, friendly and attentive manner....
service in a courteous, friendly and attentive manner....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkDemographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oregon
Highest Education Level
Customer Services in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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