Customer Service Jobs in Oregon

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 62 Jobs

Customer Service Representative

  • Salem, OR
  • 11 hours ago
  • Salem, OR
  • 11 hours ago

Customer Service Representative **Sr....

Remote Work

Customer Service Representative - Open Availability

  • Salem, OR
  • 12 hours ago
  • Salem, OR
  • 12 hours ago

service in a courteous, friendly and attentive manner....

Customer Service Representative - Graveyard Shift (10P-6A)

  • Lincoln City, OR
  • 12 hours ago
  • Lincoln City, OR
  • 12 hours ago

service in a courteous, friendly and attentive manner....

Customer Service Representative - Urgently Hiring!

  • Newport, OR
  • 12 hours ago
  • Newport, OR
  • 12 hours ago

service in a courteous, friendly and attentive manner....

Customer Service Representative

  • Veneta, OR
  • 1 day ago
  • Veneta, OR
  • 1 day ago

service in a courteous, friendly and attentive manner....

Customer Service Representative

  • OR
  • 2 days ago
  • OR
  • 2 days ago

service in a courteous, friendly and attentive manner....

Customer Service Rep. - Health Plans

  • Salem, OR
  • 2 days ago
  • Salem, OR
  • 2 days ago

Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...

Customer Service Representative - Healthcare

  • Salem, OR
  • 5 days ago
  • Salem, OR
  • 5 days ago

Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...

Customer Service Representative

  • Hermiston, OR
  • 6 days ago
  • Hermiston, OR
  • 6 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Lead Customer Service Representative

  • Newport, OR
  • 7 days ago
  • Newport, OR
  • 7 days ago

Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....

Customer Service Representative

  • Medford, OR
  • 8 days ago
  • Medford, OR
  • 8 days ago

Perform a variety of customer service activities for new and existing customers....

Customer Service Rep/Teller - Full-Time 35-40 hrs/wk

  • Seaside, OR
  • 8 days ago
  • Seaside, OR
  • 8 days ago

Education/Knowledge/Skills & Abilities High School diploma or equivalent Experience in a customer service work environment preferred Prior cash handling experience preferred Ability to work in a fast-paced...

Customer Service Representative

  • Roseburg, OR
  • 10 days ago
  • Roseburg, OR
  • 10 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Eugene, OR
  • 13 days ago
  • Eugene, OR
  • 13 days ago

Nearest Major Market: Eugene Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

CWR Customer Service Rep I

  • Portland, OR
  • 13 days ago
  • Portland, OR
  • 13 days ago

We're looking for a **Bilingual Customer Service Representative** to join our team and help us deliver on our promise of outstanding service....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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