Customer Service Jobs

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 2,697 Jobs

Customer Service Representative

  • Escondido, CA
  • 3 hours ago
  • Escondido, CA
  • 3 hours ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Bilingual Customer Service Representative

  • Marana, AZ
  • 3 hours ago
  • Marana, AZ
  • 3 hours ago

(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

Senior Customer Service Representative

  • Grapevine, TX
  • 3 hours ago
  • Grapevine, TX
  • 3 hours ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Vail, AZ
  • 3 hours ago
  • Vail, AZ
  • 3 hours ago

(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

Customer Service Representative - FT

  • Miami, FL
  • 13 hours ago
  • Miami, FL
  • 13 hours ago

service....

Customer Service Representative - PT

  • Kansas City, MO
  • 13 hours ago
  • Kansas City, MO
  • 13 hours ago

service....

Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

About the Role The Pharmacy Customer Service Representative is one of the first lines of communication for our patients their family and caregivers healthcare providers and referral sources....

Remote Work

Customer Service Representative

  • Toledo, OH
  • 1 day ago
  • Toledo, OH
  • 1 day ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Globe Life

Customer Relations Representative ( Hybrid )

Service experience preferred - Computer skills including Microsoft Office Suite - Willingness to be coached, and take constructive criticism - Desire to make a positive impact in the community - Good...

Customer Service Representative (Bilingual)

  • Laredo, TX
  • 2 days ago
  • Laredo, TX
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Gentle Dental

Customer Service Representative

At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....

Customer Service Associate

  • Poway, CA
  • 4 days ago
  • Poway, CA
  • 4 days ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Experience Representative

  • Poway, CA
  • 4 days ago
  • Poway, CA
  • 4 days ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative - Labs (on-site)

  • Aurora, IL
  • 5 days ago
  • Aurora, IL
  • 5 days ago

We are currently looking for a Customer Service Representative to join our growing team!...

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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