Customer Service Jobs in Vancouver, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Customer Service Representative, Medicare Pharmacy

  • Vancouver, WA
  • moments ago
  • Vancouver, WA
  • moments ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Loss Prevention Customer Service Associate II

  • Beaverton, OR (14 miles from Vancouver, WA)
  • 4 days ago
  • Beaverton, OR (14 miles from Vancouver, WA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Clackamas, OR (21 miles from Vancouver, WA)
  • 5 days ago
  • Clackamas, OR (21 miles from Vancouver, WA)
  • 5 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative - Shift 3

  • Portland, OR (13 miles from Vancouver, WA)
  • 6 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 6 days ago

a customer-first approach and strict adherence to safety standards **Candidates for Alarm Center Representative must meet the following requirements to be considered:** Previous call center and/or customer...

LP Customer Service Associate II

  • Portland, OR (13 miles from Vancouver, WA)
  • 6 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist - Outpatient Counseling

  • Vancouver, WA
  • 7 days ago
  • Vancouver, WA
  • 7 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Client Support Specialist - PACT Services

  • Vancouver, WA
  • 7 days ago
  • Vancouver, WA
  • 7 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Client Support Specialist - Housing Support

  • Vancouver, WA
  • 7 days ago
  • Vancouver, WA
  • 7 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Customer Service Representative II (Part-time 30 hours/week), Retail Banking (Northwest - Portland, OR)

  • Portland, OR (13 miles from Vancouver, WA)
  • 11 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 11 days ago

Area: Customer Service (Sales)...

Client Support Specialist - PACT

  • Vancouver, WA
  • 11 days ago
  • Vancouver, WA
  • 11 days ago

POSITION TITLE: Client Support Specialist DEPARTMENT: HHS - Behavioral Health REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt, fulltime WAGE RANGE: $29.05 - $33.40 per hour Open...

Client Support Specialist - Outpatient Counseling and Psychiatric Services

  • Vancouver, WA
  • 11 days ago
  • Vancouver, WA
  • 11 days ago

POSITION TITLE: Client Support Specialist - Outpatient Counseling and Psychiatric Services DEPARTMENT: HHS - Behavioral Health REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt WAGE...

Client Support Specialist Housing Services

  • Vancouver, WA
  • 11 days ago
  • Vancouver, WA
  • 11 days ago

POSITION TITLE: Client Support Specialist Housing Services DEPARTMENT: HHS - Behavioral Health Housing Services LOCATION: Vancouver, WA REPORTS TO: Administrative Supervisor FLSA STATUS:...

Customer Service Representative I

  • Vancouver, WA
  • 22 days ago
  • Vancouver, WA
  • 22 days ago

We are looking for an on-site Customer Service Representative I to handle all aspects of daily order fulfillment and general order management for assigned area/region of responsibility; assists customers...

CWR Customer Service Rep I

  • Portland, OR (13 miles from Vancouver, WA)
  • 26 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 26 days ago

We're looking for a **Bilingual Customer Service Representative** to join our team and help us deliver on our promise of outstanding service....

Part Time Customer Service Associate

  • Portland, OR (13 miles from Vancouver, WA)
  • 26 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 26 days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Vancouver, WA

Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.


Local
National
351,176
8,794
Large

Customer Service Online Courses and Training Opportunities

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Salary for Customer Service Jobs in Vancouver, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Vancouver, WA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vancouver, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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