Customer Service Jobs in Vancouver, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Portland, OR (13 miles from Vancouver, WA)
- 6 hours ago
- Portland, OR (13 miles from Vancouver, WA)
- 6 hours ago
Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed....
Remote WorkDental Customer Service Representative
- Milwaukie, OR (18 miles from Vancouver, WA)
- 3 days ago
- Milwaukie, OR (18 miles from Vancouver, WA)
- 3 days ago
Job Summary: This position provides customer service to members of multiple benefit plans by analyzing the caller’s needs and by providing timely and accurate responses....
Remote WorkCustomer Service Rep ( Onsite In North Portland)
- Portland, OR (13 miles from Vancouver, WA)
- 5 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 5 days ago
Customer Service Representative Job Description The role of a Customer Service Representative I involves interacting with customers to provide information in response to inquiries about products and...
Loss Prevention Customer Service Associate II
- Portland, OR (13 miles from Vancouver, WA)
- 6 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Tigard, OR (17 miles from Vancouver, WA)
- 9 days ago
- Tigard, OR (17 miles from Vancouver, WA)
- 9 days ago
We're looking for friendly, motivated Customer Service Representatives to join our team!...
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Loss Prevention Customer Service Associate
- Gresham, OR (19 miles from Vancouver, WA)
- 12 days ago
- Gresham, OR (19 miles from Vancouver, WA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medicaid Customer Service Representative
- Milwaukie, OR (18 miles from Vancouver, WA)
- 12 days ago
- Milwaukie, OR (18 miles from Vancouver, WA)
- 12 days ago
We’re looking for a Medicaid Customer Service Representative to join our team and deliver exceptional service to members of the Oregon Health Plan (OHP)....
Seasonal Customer Service Representative - Washington Square
- Tigard, OR (17 miles from Vancouver, WA)
- 13 days ago
- Tigard, OR (17 miles from Vancouver, WA)
- 13 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative - PT Choice
- Portland, OR (13 miles from Vancouver, WA)
- 15 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 15 days ago
service....
Airport Customer Service Representative
- Portland, OR (13 miles from Vancouver, WA)
- 19 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 19 days ago
Details: Job Summary Details: The Airport Customer Service Representative provides assistance and information to Airport passengers....
Collections Customer Service Representative
- Tigard, OR (17 miles from Vancouver, WA)
- 22 days ago
- Tigard, OR (17 miles from Vancouver, WA)
- 22 days ago
Full-Time Collections Customer Service Representatives needed! Industry leading benefits and career development opportunities Schedule: Monday - Friday, 10:00 AM - 7:00 PM Pay: $21.00/hr....
- Portland, OR (13 miles from Vancouver, WA)
- 23 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 23 days ago
a Customer Service Rep....
Customer Service Rep (Patient Account Rep 1)
- Portland, OR (13 miles from Vancouver, WA)
- 23 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 23 days ago
As the Patient Account Representative, you will be tasked to bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are...
Insurance Service Representative
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 30+ days ago
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 30+ days ago
Must have customer service experience. Excellent written and verbal communication skills with high level of responsiveness. Proficiency in Microsoft and database systems....
Demographic Data for Vancouver, WA
Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vancouver, WA
Highest Education Level
Customer Services in Vancouver, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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