Customer Service Jobs in Washington

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 137 Jobs

At all times, provide superior customer service....

Retail Loss Prevention Customer Service Associate II

  • Lacey, WA
  • 8 hours ago
  • Lacey, WA
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative - FS

  • Seattle, WA
  • 1 day ago
  • Seattle, WA
  • 1 day ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA
  • 1 day ago
  • Federal Way, WA
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Area: Customer Service (Sales)...

Customer Service Representative/Teller

  • Spokane, WA
  • 1 day ago
  • Spokane, WA
  • 1 day ago

The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills....

Customer Service Representative - Remote in Everett, WA

  • Everett, WA
  • 2 days ago
  • Everett, WA
  • 2 days ago

As the first contact for our patients, the Customer Service Representative sets the tone for a positive experience for our patients....

Remote Work

CUSTOMER SERVICE REPRESENTATIVE - Front Desk

  • Vancouver, WA
  • 2 days ago
  • Vancouver, WA
  • 2 days ago

We are seeking a motivated, high energy, individual to join our Customer Service Team as a Front Desk CSR....

Customer Service Representative

  • Seattle, WA
  • 2 days ago
  • Seattle, WA
  • 2 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative

  • Seattle, WA
  • 2 days ago
  • Seattle, WA
  • 2 days ago

Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...

Customer Service Representative

  • Spokane Valley, WA
  • 2 days ago
  • Spokane Valley, WA
  • 2 days ago

services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...

Retail Customer Service Associate

  • Seattle, WA
  • 2 days ago
  • Seattle, WA
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Union Gap, WA
  • 3 days ago
  • Union Gap, WA
  • 3 days ago

Customer Service Representative 2.8 2.8 out of 5 stars Union Gap, WA 98903 Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing...

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Seattle, WA
  • 3 days ago
  • Seattle, WA
  • 3 days ago

At all times, provide superior customer service....

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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