Customer Service Jobs in Washington
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA
- 23 hours ago
- Fife, WA
- 23 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
**Must have valid Property & Casualty license** The Opportunity You've Been Waiting For! Join A & M Insurance Services!...
Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
- Long Beach, WA
- 2 days ago
- Long Beach, WA
- 2 days ago
CSR's contribute to The Bank's success by delivering outstanding customer service, achieving individual goals and supporting team members....
This range is estimated for a Customer Service Representative in Okanogan, WA. Actual salary and benefits may differ based upon location....
Insurance Customer Service Representative/Office manager
- Fircrest, WA
- 4 days ago
- Fircrest, WA
- 4 days ago
Previous experience sales and customer service, in an office setting....
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkA Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
We're looking for a confident individual who excels in customer service to become part of our branch in Mount Vernon, WA....
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
We are seeking a motivated, high energy, individual to join our Customer Service Team as a Front Desk CSR....
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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