Customer Service Jobs in Washington
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Express Scripts - Remote
- Olympia, WA
- 1 day ago
- Olympia, WA
- 1 day ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote WorkRequirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills....
Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
- Ocean Park, WA
- 2 days ago
- Ocean Park, WA
- 2 days ago
CSR's contribute to The Bank's success by delivering outstanding customer service, achieving individual goals and supporting team members....
CUSTOMER SERVICE ASSOCIATE We are adding a Customer Service Associate to our team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Prior customer service experience....
- Spokane Valley, WA
- 5 days ago
- Spokane Valley, WA
- 5 days ago
Superior customer service skills. The best Customer Service Representatives take pride in a job well done and see a task through to the finish. Compassion, empathy and composure under pressure....
Customer Service Representative- Business Insurance
- Spokane Valley, WA
- 5 days ago
- Spokane Valley, WA
- 5 days ago
Prior customer service experience....
One of the largest Healthcare Providers in the Pacific Northwest is interested in hiring Remote Customer Service Representatives to support their Open Enrollment team in Washington....
Remote WorkProvide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Join the dynamic team at Allstate - Mike Gribbin Agency as a Customer Service Representative, where we pride ourselves on delivering exceptional service to our clients in Bremerton, Washington....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA
- 8 days ago
- Federal Way, WA
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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