Customer Service Jobs in Portland, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II LP Customer Service Associate II
- Portland, OR
- 16 days ago
- Portland, OR
- 16 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Portland, OR Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Tualatin, OR (10 miles from Portland, OR)
- 16 days ago
- Tualatin, OR (10 miles from Portland, OR)
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Tualatin, OR Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Customer Service Representative $18-$20/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkCustomer Service Representative
- Vancouver, WA (13 miles from Portland, OR)
- 18 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 18 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Mornings & Afternoons w/ Weekend Availability
- Newberg, OR (19 miles from Portland, OR)
- 20 days ago
- Newberg, OR (19 miles from Portland, OR)
- 20 days ago
service in a courteous, friendly and attentive manner....
Excited to grow your career? At Chevron Stations Inc (CSI), wesell gasoline and convenience products at our retail stations. Weare looking for hard working people who value safety, enjoy workingas...
Medical Customer Service Representative
- Milwaukie, OR (5 miles from Portland, OR)
- 26 days ago
- Milwaukie, OR (5 miles from Portland, OR)
- 26 days ago
Position Summary: Provides phone customer service to members of multiple benefit plans by analyzing caller’s needs and providing timely and accurate responses....
- Hillsboro, OR (8 miles from Portland, OR)
- 28 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 28 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative
- Clackamas, OR (10 miles from Portland, OR)
- 29 days ago
- Clackamas, OR (10 miles from Portland, OR)
- 29 days ago
Previous experience providing customer service via phone and email....
Customer Service Representative
- Clackamas, OR (10 miles from Portland, OR)
- 30+ days ago
- Clackamas, OR (10 miles from Portland, OR)
- 30+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service....
As the Patient Account Representative, you will be tasked to bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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