Customer Service Jobs in Portland, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
CUSTOMER SERVICE REPRESENTATIVE - Front Desk
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
We are seeking a motivated, high energy, individual to join our Customer Service Team as a Front Desk CSR....
Customer Service Representative I
- Vancouver, WA (13 miles from Portland, OR)
- 4 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 4 days ago
We are looking for an on-site Customer Service Representative I to handle all aspects of daily order fulfillment and general order management for assigned area/region of responsibility; assists customers...
Car Rental Customer Service Rep - Great Hourly Rate - Employee Discounts - Portland, OR
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
service....
Rental Car Lot Customer Service Representative - Portland, OR
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
service....
Rental Car Customer Service Associate Part Time - Immediate Start - Hands-On Role - Paid Training
- Beaverton, OR (5 miles from Portland, OR)
- 7 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 7 days ago
service....
Rental Car Customer Service Rep - Car Rental Discounts - PTO - 401k Benefits - Portland, OR
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
service....
Rental Car Customer Service Rep - Great Pay - Paid Training - Car Rental Discounts - Portland, OR
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 7 days ago
service....
Airport Customer Service Representative
- Oregon City, OR (15 miles from Portland, OR)
- 7 days ago
- Oregon City, OR (15 miles from Portland, OR)
- 7 days ago
Details: The Airport Customer Service Representativeprovides assistance and information to Airport passengers....
We're looking for a **Bilingual Customer Service Representative** to join our team and help us deliver on our promise of outstanding service....
Assist customers by effectively resolving all customer service issues....
Personal Lines Customer Service Representative / Account Manager
- Tigard, OR (6 miles from Portland, OR)
- 10 days ago
- Tigard, OR (6 miles from Portland, OR)
- 10 days ago
Personal Lines Customer Service Representative / Account Manager Tigard, Oregon (On-Site) Permanent $30 - $40 USD Job Description Personal Lines Customer Service Representative / Account Manager (Current...
Customer Service Representative, Medicare Pharmacy
- Vancouver, WA (13 miles from Portland, OR)
- 10 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 10 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
This position is required to balance quality and volume in providing excellent customer service to all customer inquiries associated with HME....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Hillsboro, OR (8 miles from Portland, OR)
- 11 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 11 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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