Customer Service Jobs in Virginia Beach, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkRemote Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3345 Virginia Beach Blvd, Virginia...
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We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkSenior Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 9 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 9 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Remote WorkCustomer Service Representative - PT
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 days ago
service....
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 18 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 18 days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Temporary Customer Service Rep - Remote
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 18 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 18 days ago
Responsible for all areas of customer service as it pertains to research and resolution of lab orders. High volume of data entry within computerized EPIC EMR system....
Remote WorkCustomer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 23 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 23 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Medical Equipment Customer Service Representative
- Virginia Beach, VA
- 24 days ago
- Virginia Beach, VA
- 24 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Bilingual Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
- Virginia Beach, VA (3 miles from Virginia Beach, VA)
- 60+ days ago
- Virginia Beach, VA (3 miles from Virginia Beach, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate I
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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