Customer Service Jobs in Virginia Beach, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Virginia Beach, VA
- 12 hours ago
- Virginia Beach, VA
- 12 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Temporary Customer Service Rep - Remote
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
Education: *High School Diploma or equivalent (Required) Experience: *Two years of Customer Service experience....
Remote WorkCity/State Virginia Beach, VA Work Shift Swing Shift Overview: Sentara is hiring a Customer Service Representative for the Sentara Health Plans Department....
City/State Virginia Beach, VA Work Shift Swing Shift Overview: Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or...
Benefits Customer Service Representative
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Alterations Customer Service Representative
- Virginia Beach, VA
- 7 days ago
- Virginia Beach, VA
- 7 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA
- 10 days ago
- Virginia Beach, VA
- 10 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkCustomer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 14 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 14 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Loss Prevention Customer Service Associate
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 20 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 21 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Call Center Customer Service Representative
- Virginia Beach, VA
- 29 days ago
- Virginia Beach, VA
- 29 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA
- 29 days ago
- Virginia Beach, VA
- 29 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkRemote Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 45+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote Work- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Bilingual Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 60+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 60+ days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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