Customer Service Jobs in Virginia Beach, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Temporary Customer Service Rep Laboratory Billing

Norfolk, VA (16 miles from Virginia Beach, VA)
2 days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
2 days ago

Education: High School Diploma or equivalent (Required) Experience: Two years of Customer Service experience....

Customer Service Representative

Norfolk, VA (16 miles from Virginia Beach, VA)
11 days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
11 days ago

Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Customer Service Representative

Norfolk, VA (16 miles from Virginia Beach, VA)
19 days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
19 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

Chesapeake, VA (13 miles from Virginia Beach, VA)
22 days ago

Chesapeake, VA (13 miles from Virginia Beach, VA)
22 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1501 Sams Cir, Chesapeake, VA 23320...

Customer Service Representative

Virginia Beach, VA
23 days ago

Virginia Beach, VA
23 days ago

We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Work

Customer Service Representative - PT

Norfolk, VA (16 miles from Virginia Beach, VA)
29 days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
29 days ago

service....

Customer Service Rep I

Chesapeake, VA (13 miles from Virginia Beach, VA)
30+ days ago

Chesapeake, VA (13 miles from Virginia Beach, VA)
30+ days ago

40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....

Bilingual Customer Service Representative

Norfolk, VA (16 miles from Virginia Beach, VA)
45+ days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
45+ days ago

Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....

Customer Service Rep I

Norfolk, VA (16 miles from Virginia Beach, VA)
45+ days ago

Norfolk, VA (16 miles from Virginia Beach, VA)
45+ days ago

City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Health is hiring a Customer Service Rep I for Sentara Patient Accounting in Norfolk, VA!...

Customer Service Associate

Virginia Beach, VA (3 miles from Virginia Beach, VA)
90+ days ago

Virginia Beach, VA (3 miles from Virginia Beach, VA)
90+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

WAH Mortgage Customer Service Representative

Virginia Beach, VA
90+ days ago

Virginia Beach, VA
90+ days ago

This position supports customer service for mortgage customers....

Remote Mortgage Customer Service Representative

Virginia Beach, VA
90+ days ago

Virginia Beach, VA
90+ days ago

This position supports customer service for mortgage customers....

Remote Bilingual Customer Service Representative

Virginia Beach, VA
90+ days ago

Virginia Beach, VA
90+ days ago

This position supports customer service, technical support, and customer sales interactions....

Remote Work

Retail Loss Prevention Customer Service Associate I

Chesapeake, VA (13 miles from Virginia Beach, VA)
90+ days ago

Chesapeake, VA (13 miles from Virginia Beach, VA)
90+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Remote Insurance Customer Service Representative (Unlicensed)

Virginia Beach, VA
90+ days ago

Virginia Beach, VA
90+ days ago

We are hiring customer services agents who are positive and genuinely enjoy helping others....

Remote Work

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Demographic Data for Virginia Beach, VA

Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.

Median Age

Average Household Income

Home Value vs Household Income in Virginia Beach, VA

Local

National

Total Population

459,494

Number of Businesses

11,635

City Size

Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Virginia Beach, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Virginia Beach, VA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Virginia Beach, VA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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