Customer Service Jobs in Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
RVA Graphics & Wraps Customer Service Representative
- Richmond, VA
- 16 hours ago
- Richmond, VA
- 16 hours ago
This includes managing calls, analyzing customer accounts, scheduling, and making decisions independently while maintaining a positive customer service mentality....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Falls Church, VA
- 4 days ago
- Falls Church, VA
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA
- 8 days ago
- Springfield, VA
- 8 days ago
Scope This position serves as an entry level customer service representative within the CSC....
About BBG, A Division of Patriot Growth Insurance Services: For nearly 30 years, Business Benefits Group has remained a recognized leader in employee benefits, HR consulting, and business...
Remote Work**Job Description:** Adecco is seeking a **Customer Service Representative I** to join our team supporting our client in Suffolk, VA....
Customer Service Associate 4.1 4.1 out of 5 stars 10458 Buckley Hall Road, Mathews, VA 23109 Overview: Chesapeake Bank- Join Our Team as a Customer Service Associate!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1501 Sams Cir, Chesapeake, VA 23320...
We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote Work$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Remote WorkDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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