Customer Service Jobs in Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Overall Goal of Position: Provide top-tier service and support to our customers and SBI team. Job Summary: Provides support by processing customer orders, answering inquiries by phone or email....
Remote Customer Service Representative
- Virginia Beach, VA
- 9 hours ago
- Virginia Beach, VA
- 9 hours ago
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkWere looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Monoflo International is seeking a bilingual Customer Service Representative to support our Mexico operations....
Remote: Healthcare Customer Service Representative
- Virginia Beach, VA
- 6 days ago
- Virginia Beach, VA
- 6 days ago
1 year of face-to-face customer service experience.? Knowledge of and prior experience in the Dental, Medical or Managed Care industry is preferred.?...
Customer Service Associate 4.3 4.3 out of 5 stars 6619 Richmond Road, Williamsburg, VA 23188 Full-time Chesapeake Bank 19 reviews Full-time Overview: Chesapeake Bank- Join Our Team as a Customer Service...
Remote Mortgage Customer Service Representative
- Virginia Beach, VA
- 6 days ago
- Virginia Beach, VA
- 6 days ago
This position supports customer service for mortgage customers....
Remote WorkRetail Loss Prevention Customer Service Associate II
- North Chesterfield, VA
- 8 days ago
- North Chesterfield, VA
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep II Call Center & Customer Service $ 21 / Hour location_on Dulles, Virginia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: Customer...
Ability to multi-task, navigate multiple systems at once, and simultaneously maintain a high level of accuracy and customer service....
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA
- 13 days ago
- Fairfax, VA
- 13 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Remote Bilingual Customer Service Representative
- Virginia Beach, VA
- 14 days ago
- Virginia Beach, VA
- 14 days ago
This position supports customer service, technical support, and customer sales interactions....
Remote WorkDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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