Customer Service Jobs in Norfolk, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Chesapeake, VA (7 miles from Norfolk, VA)
- 5 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 5 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Medical Equipment Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 5 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Retail Loss Prevention Customer Service Associate I
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Rep(04302) - 15439 Warwick Blvd
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more....
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 90+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 90+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkRetail Customer Service Associate
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
WAH Mortgage Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
This position supports customer service for mortgage customers....
Remote Mortgage Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
This position supports customer service for mortgage customers....
Remote WorkRemote Bilingual Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
This position supports customer service, technical support, and customer sales interactions....
Remote Work- Suffolk, VA (15 miles from Norfolk, VA)
- 60+ days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 60+ days ago
CWR Customer Service Rep I in Suffolk , Virginia Adecco is assisting our client in recruiting for a Customer Service Representative position in Suffolk, VA....
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norfolk, VA
Highest Education Level
Customer Services in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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