Customer Service Jobs in Norfolk, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Remote Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 12 hours ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 12 hours ago
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkWere looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote: Healthcare Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
1 year of face-to-face customer service experience.? Knowledge of and prior experience in the Dental, Medical or Managed Care industry is preferred.?...
Remote Mortgage Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
This position supports customer service for mortgage customers....
Remote Work- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
Ability to multi-task, navigate multiple systems at once, and simultaneously maintain a high level of accuracy and customer service....
Remote Bilingual Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 15 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 15 days ago
This position supports customer service, technical support, and customer sales interactions....
Remote WorkLoss Prevention Customer Service Associate Loss Prevention Customer Service Associate
- Norfolk, VA
- 16 days ago
- Norfolk, VA
- 16 days ago
Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Norfolk, VA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Customer Service Representative
- Chesapeake, VA (7 miles from Norfolk, VA)
- 25 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 25 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Third Party Customer Service Associate
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 29 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 29 days ago
A minimum of two years of customer service experience required....
Medical Equipment Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Remote Customer Service Representative
- Hampton, VA (14 miles from Norfolk, VA)
- 45+ days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkDemographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norfolk, VA
Highest Education Level
Customer Services in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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