Customer Service Jobs in Norfolk, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Loss Prevention Customer Service Associate
- Portsmouth, VA (5 miles from Norfolk, VA)
- 2 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (5 miles from Norfolk, VA)
- 3 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service....
Remote Call Center Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 11 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkWere looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote Customer Service Representative
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote Work- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
**Job Description:** Adecco is seeking a **Customer Service Representative I** to join our team supporting our client in Suffolk, VA....
Retail Customer Service Associate
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1501 Sams Cir, Chesapeake, VA 23320...
Retail Customer Service Associate
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote Workservice....
- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norfolk, VA
Highest Education Level
Customer Services in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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