Customer Service Jobs in Chesapeake, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Customer Service Representative - Hybrid
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 9 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 9 days ago
all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues....
Alterations Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 14 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 14 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 17 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 17 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkThe Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Loss Prevention Customer Service Associate
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 27 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 28 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Call Center Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 30+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 30+ days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 30+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 30+ days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote Work40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Health is hiring a Customer Service Rep I for Sentara Patient Accounting in Norfolk, VA!...
- Virginia Beach, VA (10 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (10 miles from Chesapeake, VA)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
WAH Mortgage Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Remote Mortgage Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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