Customer Service Jobs in Chesapeake, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Call Center Customer Service Representative
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
Skills Customer service, Customer service call center, Call center, Customer support Top Skills Details Customer service, Customer service call center, Call center, Customer support Experience Level...
Remote WorkSenior Customer Service Representative - First Call Resolution
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 4 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 4 days ago
What you bring Prior customer service experience in a contact center Proven commitment to providing incredible customer service both internally and externally Positive energy, optimistic outlook and...
Customer Service Representative - Employee Benefits Onsite
- Chesapeake, VA
- 5 days ago
- Chesapeake, VA
- 5 days ago
We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Healthcare Benefits Customer Service Representative
- Chesapeake, VA
- 6 days ago
- Chesapeake, VA
- 6 days ago
We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Senior Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Loss Prevention Customer Service Associate
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Hampton, VA (22 miles from Chesapeake, VA)
- 13 days ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 13 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Alterations Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 27 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 27 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 29 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 29 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkThe Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Remote Call Center Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 45+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 45+ days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkDemographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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