Customer Service Jobs in Stafford, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Alterations Customer Service Representative
- Woodbridge, VA (17 miles from Stafford, VA)
- 21 days ago
- Woodbridge, VA (17 miles from Stafford, VA)
- 21 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Customer Service Representative - Property and Casualty License required
- Fredericksburg, VA (8 miles from Stafford, VA)
- 28 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 28 days ago
Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life...
Customer Service Representative (Insurance)
- Fredericksburg, VA (8 miles from Stafford, VA)
- 28 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 28 days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Retail Customer Service Associate
- Woodbridge, VA (17 miles from Stafford, VA)
- 45+ days ago
- Woodbridge, VA (17 miles from Stafford, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14050 Worth Ave, Woodbridge, VA...
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (20 miles from Stafford, VA)
- 90+ days ago
- Prince William, VA (20 miles from Stafford, VA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Stafford, VA
Moving to Stafford, VA? Find some basic demographic data about Stafford, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stafford, VA
Highest Education Level
Customer Services in Stafford, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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