Customer Service Jobs in Fairfax, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Arlington, VA (19 miles from Fairfax, VA)
- 1 day ago
- Arlington, VA (19 miles from Fairfax, VA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (22 miles from Fairfax, VA)
- 3 days ago
- Washington, DC (22 miles from Fairfax, VA)
- 3 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Retail Loss Prevention Customer Service Associate II
- Gaithersburg, MD (22 miles from Fairfax, VA)
- 5 days ago
- Gaithersburg, MD (22 miles from Fairfax, VA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Gold Customer Service Representative
- Washington, DC (22 miles from Fairfax, VA)
- 5 days ago
- Washington, DC (22 miles from Fairfax, VA)
- 5 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative
- Manassas, VA (8 miles from Fairfax, VA)
- 6 days ago
- Manassas, VA (8 miles from Fairfax, VA)
- 6 days ago
Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....
- Alexandria, VA (21 miles from Fairfax, VA)
- 6 days ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 6 days ago
Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....
Customer Service Representative
- Alexandria, VA (21 miles from Fairfax, VA)
- 6 days ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 6 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Rockville, MD (21 miles from Fairfax, VA)
- 13 days ago
- Rockville, MD (21 miles from Fairfax, VA)
- 13 days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Customer Service Representative
- Ashburn, VA (11 miles from Fairfax, VA)
- 14 days ago
- Ashburn, VA (11 miles from Fairfax, VA)
- 14 days ago
organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....
Outbound Customer Service Representative
- Sudley Springs, VA (7 miles from Fairfax, VA)
- 14 days ago
- Sudley Springs, VA (7 miles from Fairfax, VA)
- 14 days ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Representative
- Oxon Hill, MD (24 miles from Fairfax, VA)
- 15 days ago
- Oxon Hill, MD (24 miles from Fairfax, VA)
- 15 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Woodbridge, VA (20 miles from Fairfax, VA)
- 16 days ago
- Woodbridge, VA (20 miles from Fairfax, VA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Woodbridge, VA (20 miles from Fairfax, VA)
- 16 days ago
- Woodbridge, VA (20 miles from Fairfax, VA)
- 16 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Associate Gold Customer Service Representative Bilingual Spanish & English
- Washington, DC (22 miles from Fairfax, VA)
- 18 days ago
- Washington, DC (22 miles from Fairfax, VA)
- 18 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkDemographic Data for Fairfax, VA
Moving to Fairfax, VA? Find some basic demographic data about Fairfax, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfax, VA
Highest Education Level
Customer Services in Fairfax, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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