Customer Service Jobs in Easton, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Call Center Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 6 days ago
- Allentown, PA (15 miles from Easton, PA)
- 6 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative
- Orefield, PA (22 miles from Easton, PA)
- 8 days ago
- Orefield, PA (22 miles from Easton, PA)
- 8 days ago
Aid the customer service team involved in soliciting new business from present and prospective customers....
PA Remote Customer Service Rep
- East Stroudsburg, PA (21 miles from Easton, PA)
- 9 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 9 days ago
PA Remote Customer Service Rep Call Center & Customer Service $ 18 - $ 20 / Hour location_on East Stroudsburg, Pennsylvaniapass_calibration Remote work_outline Contract/Temporary favorite_border JOB...
Remote WorkRetail Customer Service Associate
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Easton, PA
Highest Education Level
Customer Services in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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