Customer Service Jobs in Easton, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
ULINE- Customer Service Representative
- Slatington, PA (20 miles from Easton, PA)
- 4 hours ago
- Slatington, PA (20 miles from Easton, PA)
- 4 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (21 miles from Easton, PA)
- 4 hours ago
- Schnecksville, PA (21 miles from Easton, PA)
- 4 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Bethlehem, PA (13 miles from Easton, PA)
- 1 day ago
- Bethlehem, PA (13 miles from Easton, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- East Stroudsburg, PA (21 miles from Easton, PA)
- 2 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 2 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Customer Service Representative, RMA
- Quakertown, PA (20 miles from Easton, PA)
- 4 days ago
- Quakertown, PA (20 miles from Easton, PA)
- 4 days ago
service....
Customer Service Representative
- Center Valley, PA (16 miles from Easton, PA)
- 7 days ago
- Center Valley, PA (16 miles from Easton, PA)
- 7 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Call Center Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 17 days ago
- Allentown, PA (15 miles from Easton, PA)
- 17 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative
- Stroudsburg, PA (15 miles from Easton, PA)
- 22 days ago
- Stroudsburg, PA (15 miles from Easton, PA)
- 22 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Northampton, PA (13 miles from Easton, PA)
- 30+ days ago
- Northampton, PA (13 miles from Easton, PA)
- 30+ days ago
ABOUT THE ROLE This position supports Operations and Business Development by managing customer and vendor services, including processing customer orders, vendor onboarding, shipment coordination,...
Insurance Enrollment Specialist
- Allentown, PA (15 miles from Easton, PA)
- 30+ days ago
- Allentown, PA (15 miles from Easton, PA)
- 30+ days ago
Insurance Enrollment Specialist Lehigh Valley Health Network - 3.4 Allentown, PA Job Details Full-time Estimated: $37.8K - $49.6K a year 17 hours ago Qualifications 5 years Computer literacy...
- Quakertown, PA (20 miles from Easton, PA)
- 60+ days ago
- Quakertown, PA (20 miles from Easton, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Easton, PA
Highest Education Level
Customer Services in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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