Customer Service Jobs in Hackettstown, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- East Stroudsburg, PA (20 miles from Hackettstown, NJ)
- 2 days ago
- East Stroudsburg, PA (20 miles from Hackettstown, NJ)
- 2 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Customer Service Representative
- Somerville, NJ (20 miles from Hackettstown, NJ)
- 15 days ago
- Somerville, NJ (20 miles from Hackettstown, NJ)
- 15 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Billing Customer Service Representative
- Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
- 17 days ago
- Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
- 17 days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 45+ days ago
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
- 60+ days ago
- Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
- 60+ days ago
Work with an assigned Premier Underwriter(s) to acquire and retain Premier and Family Office clients. Provide a total service for assigned clients, working with designated key contacts across all...
- Phillipsburg, NJ (20 miles from Hackettstown, NJ)
- 60+ days ago
- Phillipsburg, NJ (20 miles from Hackettstown, NJ)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Sales & Customer Service Associate
- Branchburg, NJ (23 miles from Hackettstown, NJ)
- 90+ days ago
- Branchburg, NJ (23 miles from Hackettstown, NJ)
- 90+ days ago
As a sales and customer service associate at our Branchburg franchised location, you'll join a wellness community that's 35,000 strong....
Retail Customer Service Associate
- Easton, PA (22 miles from Hackettstown, NJ)
- 30+ days ago
- Easton, PA (22 miles from Hackettstown, NJ)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...
Demographic Data for Hackettstown, NJ
Moving to Hackettstown, NJ? Find some basic demographic data about Hackettstown, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hackettstown, NJ
Highest Education Level
Customer Services in Hackettstown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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