Customer Service Jobs in New Jersey
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative - Patient Registration
- Smithville, NJ
- 4 days ago
- Smithville, NJ
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ
- 5 days ago
- Woodbridge, NJ
- 5 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ
- 5 days ago
- Woodcliff Lake, NJ
- 5 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Provide support to customer service in order to resolve any order issue that arises....
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...
Billing Customer Service Representative
- Whitehouse Station, NJ
- 8 days ago
- Whitehouse Station, NJ
- 8 days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative Contractor place Princeton, New Jersey calendar_today 01 Apr 2025 Akkodis is seeking a Customer Service Representative for a Contract job with a client in Princeton,...
Customer Service Rep Level III NJ Call Center & Customer Service $ 21 / Hour location_on Absecon, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Title...
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Jersey
Highest Education Level
Customer Services in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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