Customer Service Jobs in New Jersey
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Evesham, NJ
- 4 days ago
- Liberty Mutual Insurance
- Evesham, NJ
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associates, Ocean Resorts
- Atlantic City, NJ
- 3 days ago
- Atlantic City, NJ
- 3 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
What You'll Do: Provide unmatched customer service....
A strong working knowledge of all customer service responsibilities as defined by the respective A&E tool for this position is required....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job Details Job Location: Maple Shade, NJ Position Type: Part Time Salary Range: $15.49 - $15.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Customer Service Description Retail Office...
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative - Patient Registration
- Smithville, NJ
- 12 days ago
- Smithville, NJ
- 12 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ
- 13 days ago
- Woodbridge, NJ
- 13 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ
- 13 days ago
- Woodcliff Lake, NJ
- 13 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Provide support to customer service in order to resolve any order issue that arises....
Demographic Data for New Jersey
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Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Jersey
Highest Education Level
Customer Services in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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