Customer Service Jobs in New Jersey
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
Experience in a customer service or call center environment preferred. Experience of using a customer service ticketing system preferred. Knowledge of eligibility approval screening....
Associate Customer Service Representative (2nd Shift)
- Bridgewater, NJ
- 23 hours ago
- Bridgewater, NJ
- 23 hours ago
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
- Bridgewater, NJ
- 1 day ago
- Bridgewater, NJ
- 1 day ago
At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Trenton, NJ
- 4 days ago
- Trenton, NJ
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Jersey City, NJ
- 8 days ago
- Jersey City, NJ
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ
- 8 days ago
- Franklin Lakes, NJ
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ
- 8 days ago
- Toms River, NJ
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
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Salary for Customer Service Jobs in New Jersey
Highest Education Level
Customer Services in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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