Customer Service Jobs in Allentown, PA

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Insurance Enrollment Specialist: Reimbursement

Lehigh Valley Health Network - Allentown, PA

Maintains positive and productive relations with payor representatives, providers, professional services, medical staff services, and the revenue cycle to successfully expedite the...

4 days ago

Lead Customer Service Representative

PMA Companies - Allentown, PA

Recommended Skills Scheduling Customer Service Call Centers Claims...

18 days ago

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Demographic Data for Allentown, PA

Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Allentown, PA

Total Population

166,081

Number of Businesses

4,583

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...

Salary for Customer Service Jobs in Allentown, PA

This is the average annual salary for Customer Service jobs in Allentown, PA as reported by the BLS.

$36,918

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Allentown, PA offer the following education background

Bachelor's Degree (33.5%)
High School or GED (23.5%)
Vocational Degree or Certification (16.0%)
Associate's Degree (14.8%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Allentown, PA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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