Customer Service Jobs in Allentown, PA
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Demographic Data for Allentown, PA
Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Allentown, PA
Top Hiring Companies
Top hiring companies in your area for Customer Service positions
Licensing / Certification
Required or preferred licenses and certifications for Customer Service positions.
Highest Education Level
- Bachelor's Degree (33.8%)
- High School or GED (22.8%)
- Vocational Degree or Certification (15.9%)
- Associate's Degree (15.3%)
- Master's Degree (7.6%)
- Some College (3.0%)
- Doctorate Degree (0.9%)
- Some High School (0.6%)
Average Work Experience
- 1-2 years (42.9%)
- Less than 1 year (38.0%)
- None (6.9%)
- 2-4 years (6.8%)
- 4-6 years (4.1%)
- 6-8 years (1.1%)
- 8-10 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
= trending- Accounts Receivable
- Annuities
- Auto Insurance
- Billing
- Call Center Experience
- Check Cashing
- Claims
- Claims Adjusting
- Claims Processing
- Communication Skills
- Computer Skills
- Conflict Resolution
- Cross Selling
- Customer Relations
- Customer Satisfaction
- Customer Service
- Events
- Friendliness
- High School Diploma
- Inbound
- Inbound/Outbound Calling
- Inside Sales
- Insurance Claims
- Investigation
- Leadership
- Loss Prevention
- Management
- Medical Claims
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- One Call Resolution
- Organization
- Payment Processing
- Personal Lines
- Policy Administration
- Policy Development
- Problem Solving
- Property and Casualty Insurance
- Research Skills
- Resolution
- Sales
- Scheduling
- Service Sales
- Service Standards
- Software
- Spanish
- Staff Supervision
- Team Leading
- Telemarketing
- Telephone Skills
- Training and Development
- Written Communication
Other Titles
Here are some other career titles that require similar skills
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