Customer Service Jobs in Allentown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual
- Walnutport, PA (11 miles from Allentown, PA)
- 5 days ago
- Walnutport, PA (11 miles from Allentown, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Call Center Collections / Customer Service Representative - #45980
- Allentown, PA
- 7 days ago
- Allentown, PA
- 7 days ago
Job Summary:We are searching for polite, professional Call Center Collections / Customer Service Representative Agents to represent our clients professionally by providing remarkable service to their...
Call Center Collections / Customer Service Representative
- Allentown, PA
- 7 days ago
- Allentown, PA
- 7 days ago
Call Center experience and strong Customer Service experience required....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
ULINE- Customer Service Representative
- Bethlehem, PA (5 miles from Allentown, PA)
- 12 days ago
- Bethlehem, PA (5 miles from Allentown, PA)
- 12 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Documents all communication accurately within designated platform with Customer Service....
Customer Service Representative
- Bethlehem, PA (5 miles from Allentown, PA)
- 16 days ago
- Bethlehem, PA (5 miles from Allentown, PA)
- 16 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative. Job in Allentown Gr8Jobs
- Allentown, PA
- 17 days ago
- Allentown, PA
- 17 days ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
ULINE- Call Center Representative
- Schnecksville, PA (9 miles from Allentown, PA)
- 19 days ago
- Schnecksville, PA (9 miles from Allentown, PA)
- 19 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Trumbauersville, PA (14 miles from Allentown, PA)
- 26 days ago
- Trumbauersville, PA (14 miles from Allentown, PA)
- 26 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Boyertown, PA (21 miles from Allentown, PA)
- 30+ days ago
- Boyertown, PA (21 miles from Allentown, PA)
- 30+ days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Insurance Enrollment Specialist Lehigh Valley Health Network - 3.4 Allentown, PA Job Details Full-time Estimated: $37.8K - $49.6K a year 17 hours ago Qualifications 5 years Computer literacy...
- Quakertown, PA (12 miles from Allentown, PA)
- 60+ days ago
- Quakertown, PA (12 miles from Allentown, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Allentown, PA
Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Allentown, PA
Highest Education Level
Customer Services in Allentown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become an Insurance Agent
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