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Customer Service Jobs in Allentown, PA

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Insurance Enrollment Specialist- Reimbursement
Lehigh Valley Health Network - Allentown, PA
The Insurance Specialist is responsible for accurate and timely enrollment/reenrollment with LVPG contracted payers for all LVPG billing providers. Maintains positive and productive relations with...
90+ days ago

Demographic Data for Allentown, PA

Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.

166,081
4,583
Medium/Lg

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
FutureLearn
Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

FutureLearn
Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...

Register to search for more online courses. >>>

Salary for Customer Service Jobs in Allentown, PA

This is the average annual salary for Customer Service jobs in Allentown, PA as reported by the BLS.

$36,918

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Allentown, PA offer the following education background
  • Bachelor's Degree (33.4%)
  • High School or GED (23.7%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.6%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Allentown, PA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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