Customer Service Jobs in Allentown, PA

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Customer Service Insurance Assistant

Brown & Brown, INC. - Bethlehem, PA (5 miles from Allentown, PA)

Required Skills High School Diploma Willingness to obtain PA Property & Casualty license, required. 1+ years of office/customer service experience....

6 days ago

Insurance Enrollment Specialist- Reimbursement

Lehigh Valley Health Network - Allentown, PA

The Insurance Specialist is responsible for accurate and timely enrollment/reenrollment with LVPG contracted payers for all LVPG billing providers. Maintains positive and productive relations with...

45+ days ago

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Demographic Data for Allentown, PA

Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Allentown, PA

Total Population

166,081

Number of Businesses

4,583

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Salary for Customer Service Jobs in Allentown, PA

This is the average annual salary for Customer Service jobs in Allentown, PA as reported by the BLS.

$36,918

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Allentown, PA offer the following education background

Bachelor's Degree (33.4%)
High School or GED (23.8%)
Vocational or Certification (16.0%)
Associate's Degree (14.5%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Allentown, PA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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