Customer Service Jobs in Norristown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Conshohocken, PA (3 miles from Norristown, PA)
- 6 hours ago
- Conshohocken, PA (3 miles from Norristown, PA)
- 6 hours ago
IAA Holdings, LLC (IAA), excellent customer service is at our core....
Customer Service Representative (Fully In Office)
- Bryn Athyn, PA (13 miles from Norristown, PA)
- 1 day ago
- Bryn Athyn, PA (13 miles from Norristown, PA)
- 1 day ago
As a Customer Service Representative, you will be the backbone of our company and key to keeping our customers happy. Join our team and help us provide the best customer service in the industry!...
Customer Service Representative Phoenixville, PA
- Phoenixville, PA (8 miles from Norristown, PA)
- 3 days ago
- Phoenixville, PA (8 miles from Norristown, PA)
- 3 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Representative - Orders
- Feasterville Trevose, PA (19 miles from Norristown, PA)
- 4 days ago
- Feasterville Trevose, PA (19 miles from Norristown, PA)
- 4 days ago
If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...
Entry Level Customer Service Representative
- Warminster, PA (14 miles from Norristown, PA)
- 5 days ago
- Warminster, PA (14 miles from Norristown, PA)
- 5 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative (Level 1
- Collegeville, PA (6 miles from Norristown, PA)
- 5 days ago
- Collegeville, PA (6 miles from Norristown, PA)
- 5 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative I
- Limerick, PA (11 miles from Norristown, PA)
- 6 days ago
- Limerick, PA (11 miles from Norristown, PA)
- 6 days ago
Overview : The Customer Service Representative supports our company divisions....
Customer Service Representative
- West Chester, PA (17 miles from Norristown, PA)
- 7 days ago
- West Chester, PA (17 miles from Norristown, PA)
- 7 days ago
Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....
Customer Service Representative
- Warminster, PA (14 miles from Norristown, PA)
- 7 days ago
- Warminster, PA (14 miles from Norristown, PA)
- 7 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative (Level 1 - Vaccines)
- Collegeville, PA (6 miles from Norristown, PA)
- 7 days ago
- Collegeville, PA (6 miles from Norristown, PA)
- 7 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative
- Bala Cynwyd, PA (9 miles from Norristown, PA)
- 7 days ago
- Bala Cynwyd, PA (9 miles from Norristown, PA)
- 7 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Fort Washington, PA (6 miles from Norristown, PA)
- 9 days ago
- Fort Washington, PA (6 miles from Norristown, PA)
- 9 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (15 miles from Norristown, PA)
- 9 days ago
- Philadelphia, PA (15 miles from Norristown, PA)
- 9 days ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative - Contracts
- Trevose, PA (19 miles from Norristown, PA)
- 11 days ago
- Trevose, PA (19 miles from Norristown, PA)
- 11 days ago
Key Characteristics Strong customer service mentality Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and...
Customer Service Representative
- Ivyland, PA (14 miles from Norristown, PA)
- 12 days ago
- Ivyland, PA (14 miles from Norristown, PA)
- 12 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2589 SF Job Req ID: 14115 Ingersoll Rand is an equal opportunity employer....
Demographic Data for Norristown, PA
Moving to Norristown, PA? Find some basic demographic data about Norristown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norristown, PA
Highest Education Level
Customer Services in Norristown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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