Customer Service Jobs in Pennsylvania
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Health Insurance Customer Service Rep (Unlicensed) - ($17.50/ hour) Our client is looking for an unlicensed Health Insurance Customer Service Rep to join their team....
CHAD JACOBSON INSURANCE AGENCY Customer Service Representative Sign in to apply Montoursville, PA Sign in to apply Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative...
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Aid the customer service team involved in soliciting new business from present and prospective customers....
PA Remote Customer Service Rep Call Center & Customer Service $ 18 - $ 20 / Hour location_on East Stroudsburg, Pennsylvaniapass_calibration Remote work_outline Contract/Temporary favorite_border JOB...
Remote WorkNOW HIRING IN PITTSTON, PA ***This will require you to be fully on-site for training, but you are eligible for hybrid after training*** Overview: Maintaining industry leading service standards by...
Personal Lines Customer Service Representative
- West Chester, PA
- 7 days ago
- West Chester, PA
- 7 days ago
service experience (personal lines preferred) Active Property & Casualty license Strong communication, organization, and multitasking skills Why Youll Love It Here: Predictable MondayFriday schedule...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Wyomissing, PA
- 12 days ago
- Wyomissing, PA
- 12 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Wyomissing, PA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate
- Stroudsburg, PA
- 12 days ago
- Stroudsburg, PA
- 12 days ago
Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Stroudsburg, PA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
- Wyomissing, PA
- 12 days ago
- Wyomissing, PA
- 12 days ago
Loss Prevention Tactical Customer Service Associate Associate TJX Companies 3.5 ( ) Wyomissing, PA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are...
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA
- 14 days ago
- Pittsburgh, PA
- 14 days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
Remote WorkAre you passionate about customer service and looking for an opportunity to enhance your skills?...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pennsylvania
Highest Education Level
Customer Services in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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