Customer Service Jobs in Conover, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Automotive Valve Parts Customer Service Representative I

  • Mooresville, NC (24 miles from Conover, NC)
  • 3 days ago
  • Mooresville, NC (24 miles from Conover, NC)
  • 3 days ago

Description Position Overview The Automotive Customer Service Rep will drive Victory 1 Performance sales growth by delivering superior customer service and promoting the company's high-performance valvetrain...

Customer Service Representative

  • Hickory, NC (7 miles from Conover, NC)
  • 6 days ago
  • Hickory, NC (7 miles from Conover, NC)
  • 6 days ago

As a company committed to engineering socks that help people achieve their personal best, the Customer Service Representative will work closely with multiple teams across the company....

Customer Service Representative

  • Denver, NC (18 miles from Conover, NC)
  • 13 days ago
  • Denver, NC (18 miles from Conover, NC)
  • 13 days ago

Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....

Medical Equipment Customer Service Representative

  • Mooresville, NC (24 miles from Conover, NC)
  • 23 days ago
  • Mooresville, NC (24 miles from Conover, NC)
  • 23 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Hickory, NC (7 miles from Conover, NC)
  • 30+ days ago
  • Hickory, NC (7 miles from Conover, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...

Retail Customer Service Associate

  • Mooresville, NC (24 miles from Conover, NC)
  • 30+ days ago
  • Mooresville, NC (24 miles from Conover, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...

Customer Service Rep(05545) - 360 Wilkesboro Blvd SE

  • Lenoir, NC (21 miles from Conover, NC)
  • 90+ days ago
  • Lenoir, NC (21 miles from Conover, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08846) - 508 10th Street NW

  • Conover, NC
  • 90+ days ago
  • Conover, NC
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Representative

  • Conover, NC
  • 90+ days ago
  • Conover, NC
  • 90+ days ago

Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05568) - 1131 2nd St NE

  • Hickory, NC (7 miles from Conover, NC)
  • 90+ days ago
  • Hickory, NC (7 miles from Conover, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(07421) - 2020 Connelly Springs Rd

  • Lenoir, NC (21 miles from Conover, NC)
  • 90+ days ago
  • Lenoir, NC (21 miles from Conover, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08986) - 2392 NC Hwy 10 West

  • Newton, NC (6 miles from Conover, NC)
  • 90+ days ago
  • Newton, NC (6 miles from Conover, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08946) - 530 Dudley Shoals Rd

  • Granite Falls, NC (14 miles from Conover, NC)
  • 90+ days ago
  • Granite Falls, NC (14 miles from Conover, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05569) - 3204 Springs Rd. NE

  • Hickory, NC (7 miles from Conover, NC)
  • 90+ days ago
  • Hickory, NC (7 miles from Conover, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Demographic Data for Conover, NC

Moving to Conover, NC? Find some basic demographic data about Conover, NC below.


Local
National
22,970
527
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Conover, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Conover, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Conover, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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