Customer Service Jobs in North Carolina
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC
- 23 hours ago
- Huntersville, NC
- 23 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Salisbury, NC
- 1 day ago
- Salisbury, NC
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
What youll need to succeed as a Shop Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer skills, including Microsoft Office Available...
service....
service....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative Key Family of Companies - 3.5 Charlotte, NC Job Details Full-time Estimated: $29.4K - $35.7K a year 3 hours ago Benefits Dental insurance Qualifications Customer service...
Remote WorkExperience: 1+ years of customer service experience. Experience with knowledge in the construction or roofing field is a plus....
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC
- 5 days ago
- Greensboro, NC
- 5 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRequired Qualifications Customer Service experiences in a transaction-based environment such as a call center, demonstrating ability to be empathetic and compassionate....
Medical Equipment Customer Service Representative
- Rocky Mount, NC
- 8 days ago
- Rocky Mount, NC
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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