Customer Service Jobs in North Carolina
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
service....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative Key Family of Companies - 3.5 Charlotte, NC Job Details Full-time Estimated: $29.4K - $35.7K a year 3 hours ago Benefits Dental insurance Qualifications Customer service...
Remote WorkExperience: 1+ years of customer service experience. Experience with knowledge in the construction or roofing field is a plus....
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC
- 2 days ago
- Greensboro, NC
- 2 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRequired Qualifications Customer Service experiences in a transaction-based environment such as a call center, demonstrating ability to be empathetic and compassionate....
Warehouse Customer Service Representative (Bilingual)
- Charlotte, NC
- 3 days ago
- Charlotte, NC
- 3 days ago
Schedule: FT Job Type: On-site Salary Type: Hourly Req #: 1285 About the Role We are seeking a skilled bilingual customer service representative to join our team....
The ideal candidate will be responsible for providing exceptional customer service and support to our customers....
Medical Equipment Customer Service Representative
- Rocky Mount, NC
- 5 days ago
- Rocky Mount, NC
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkResponsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Part time Customer Service Associate (Req 12067)
- Reidsville, NC
- 9 days ago
- Reidsville, NC
- 9 days ago
Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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