Customer Service Jobs in North Carolina
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
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Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC
- 1 day ago
- Denver, NC
- 1 day ago
St West Conover, NC 28613 OR 4738 N NC16 Business Hwy, Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Only) Inbound/Outbound | Full-Time | Structured Call Center Environment Are you a customer service pro who thrives in a fast-paced, high-energy environment?...
Remote WorkFor additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC
- 5 days ago
- Huntersville, NC
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Skill in customer service excellence and collaborative conflict resolution....
Bachelor's Degree preferred. 5-7 years of experience in customer service, and/or aftermarket manufacturing....
IMMEDIATE HIRE Customer Service Representative
- Hendersonville, NC
- 8 days ago
- Hendersonville, NC
- 8 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
We are a specialty personal lines insurance holding company....
We are a specialty personal lines insurance holding company....
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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