Customer Service Jobs in Gaithersburg, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Ashburn, VA (17 miles from Gaithersburg, MD)
- 1 day ago
- Ashburn, VA (17 miles from Gaithersburg, MD)
- 1 day ago
Customer Service Representative Drive Customer Success in Home Services!...
- Sterling, VA (16 miles from Gaithersburg, MD)
- 2 days ago
- Sterling, VA (16 miles from Gaithersburg, MD)
- 2 days ago
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 21 years or older Location: Sterling, VA Address: 45131 Columbia Place Pay: $16 -...
Customer Service Representative - The Mall in Columbia
- Columbia, MD (16 miles from Gaithersburg, MD)
- 4 days ago
- Columbia, MD (16 miles from Gaithersburg, MD)
- 4 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Frederick, MD (23 miles from Gaithersburg, MD)
- 5 days ago
- Frederick, MD (23 miles from Gaithersburg, MD)
- 5 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
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Customer Service Representative
- Sterling, VA (16 miles from Gaithersburg, MD)
- 5 days ago
- Sterling, VA (16 miles from Gaithersburg, MD)
- 5 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (15 miles from Gaithersburg, MD)
- 5 days ago
- Herndon, VA (15 miles from Gaithersburg, MD)
- 5 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Loss Prevention Customer Service Associate II
- Landover, MD (21 miles from Gaithersburg, MD)
- 5 days ago
- Landover, MD (21 miles from Gaithersburg, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Germantown, MD (5 miles from Gaithersburg, MD)
- 12 days ago
- Germantown, MD (5 miles from Gaithersburg, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Washington, DC (18 miles from Gaithersburg, MD)
- 12 days ago
- Washington, DC (18 miles from Gaithersburg, MD)
- 12 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Remote Customer Service Associate
- Washington, DC (18 miles from Gaithersburg, MD)
- 13 days ago
- Washington, DC (18 miles from Gaithersburg, MD)
- 13 days ago
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkRetail Customer Service Associate
- Sterling, VA (16 miles from Gaithersburg, MD)
- 21 days ago
- Sterling, VA (16 miles from Gaithersburg, MD)
- 21 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA (24 miles from Gaithersburg, MD)
- 21 days ago
- Springfield, VA (24 miles from Gaithersburg, MD)
- 21 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Customer Service Representative BWI
- Hanover, MD (24 miles from Gaithersburg, MD)
- 26 days ago
- Hanover, MD (24 miles from Gaithersburg, MD)
- 26 days ago
service skills....
Customer Service Representative
- Annapolis Junction, MD (20 miles from Gaithersburg, MD)
- 30+ days ago
- Annapolis Junction, MD (20 miles from Gaithersburg, MD)
- 30+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Gaithersburg, MD
Moving to Gaithersburg, MD? Find some basic demographic data about Gaithersburg, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gaithersburg, MD
Highest Education Level
Customer Services in Gaithersburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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