Customer Service Jobs in Maryland
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Representative. Member Services Call Center
- Fulton, MD
- 3 days ago
- Fulton, MD
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote WorkAssociate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Medical Equipment Customer Service Representative
- Glen Burnie, MD
- 4 days ago
- Glen Burnie, MD
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative - Patient Registration
- Baltimore, MD
- 5 days ago
- Baltimore, MD
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Loss Prevention Customer Service Associate II
- Rockville, MD
- 8 days ago
- Rockville, MD
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...
Healthcare Billing Customer Service Representative
- Owings Mills, MD
- 13 days ago
- Owings Mills, MD
- 13 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD
- 13 days ago
- Glen Burnie, MD
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD
- 18 days ago
- Baltimore, MD
- 18 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maryland
Highest Education Level
Customer Services in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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