Customer Service Jobs in Mclean, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 41 Jobs

Customer Service Associate

  • Arlington, VA (4 miles from Mclean, VA)
  • 10 hours ago
  • Arlington, VA (4 miles from Mclean, VA)
  • 10 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Fulton, MD (20 miles from Mclean, VA)
  • 1 day ago
  • Fulton, MD (20 miles from Mclean, VA)
  • 1 day ago

Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...

Remote Work

Bilingual Spanish Call Center Customer Service Representative

  • Washington, DC (7 miles from Mclean, VA)
  • 2 days ago
  • Washington, DC (7 miles from Mclean, VA)
  • 2 days ago

**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...

Retail Loss Prevention Customer Service Associate II

  • Gaithersburg, MD (14 miles from Mclean, VA)
  • 4 days ago
  • Gaithersburg, MD (14 miles from Mclean, VA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Associate Gold Customer Service Representative

  • Washington, DC (7 miles from Mclean, VA)
  • 4 days ago
  • Washington, DC (7 miles from Mclean, VA)
  • 4 days ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Customer Service Representative

  • Manassas, VA (20 miles from Mclean, VA)
  • 5 days ago
  • Manassas, VA (20 miles from Mclean, VA)
  • 5 days ago

Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....

Customer Service Associate

  • Alexandria, VA (9 miles from Mclean, VA)
  • 5 days ago
  • Alexandria, VA (9 miles from Mclean, VA)
  • 5 days ago

Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....

Customer Service Representative

  • Alexandria, VA (9 miles from Mclean, VA)
  • 5 days ago
  • Alexandria, VA (9 miles from Mclean, VA)
  • 5 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Associate

  • Rockville, MD (10 miles from Mclean, VA)
  • 12 days ago
  • Rockville, MD (10 miles from Mclean, VA)
  • 12 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Representative

  • Fairfax, VA (15 miles from Mclean, VA)
  • 13 days ago
  • Fairfax, VA (15 miles from Mclean, VA)
  • 13 days ago

Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....

Customer Service Representative

  • Ashburn, VA (19 miles from Mclean, VA)
  • 13 days ago
  • Ashburn, VA (19 miles from Mclean, VA)
  • 13 days ago

organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....

Outbound Customer Service Representative

  • Sudley Springs, VA (22 miles from Mclean, VA)
  • 13 days ago
  • Sudley Springs, VA (22 miles from Mclean, VA)
  • 13 days ago

Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....

Customer Service Representative

  • Oxon Hill, MD (12 miles from Mclean, VA)
  • 15 days ago
  • Oxon Hill, MD (12 miles from Mclean, VA)
  • 15 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Woodbridge, VA (22 miles from Mclean, VA)
  • 15 days ago
  • Woodbridge, VA (22 miles from Mclean, VA)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Woodbridge, VA (22 miles from Mclean, VA)
  • 15 days ago
  • Woodbridge, VA (22 miles from Mclean, VA)
  • 15 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Demographic Data for Mclean, VA

Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Mclean, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mclean, VA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mclean, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »