Customer Service Jobs in Columbia, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Bilingual Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
- Liberty Mutual Insurance
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
Candidates must be bilingual and hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote WorkBilingual Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels....
Communications Center Customer Service Rep
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Retail Loss Prevention Customer Service Associate II
- Kensington, MD (16 miles from Columbia, MD)
- 6 days ago
- Kensington, MD (16 miles from Columbia, MD)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Laurel, MD (7 miles from Columbia, MD)
- 6 days ago
- Laurel, MD (7 miles from Columbia, MD)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Loss Prevention Customer Service Associate II
- No Potomac, MD (20 miles from Columbia, MD)
- 7 days ago
- No Potomac, MD (20 miles from Columbia, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retatil Loss Prevention Customer Service Associate II
- Bowie, MD (16 miles from Columbia, MD)
- 9 days ago
- Bowie, MD (16 miles from Columbia, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (16 miles from Columbia, MD)
- 11 days ago
- Glen Burnie, MD (16 miles from Columbia, MD)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Business Insurance
- Hunt Valley, MD (22 miles from Columbia, MD)
- 13 days ago
- Hunt Valley, MD (22 miles from Columbia, MD)
- 13 days ago
Property & Casualty license (or ability to obtain within 90 days) At least 1 year of Commercial Insurance experience Two (2) years Customer Service experience Legal work authorization to work in the...
- Arlington, VA (24 miles from Columbia, MD)
- 15 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 15 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
PT Front End Customer Service Associate HOMEGOODS PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (23 miles from Columbia, MD)
- 16 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 16 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
Licensed Bilingual Gold Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 17 days ago
- Washington, DC (22 miles from Columbia, MD)
- 17 days ago
Candidates must be bilingual and hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote WorkLoss Prevention Customer Service Associate
- Baltimore, MD (15 miles from Columbia, MD)
- 20 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (23 miles from Columbia, MD)
- 20 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 20 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
Licensed Gold Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 21 days ago
- Washington, DC (22 miles from Columbia, MD)
- 21 days ago
Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote WorkDemographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, MD
Highest Education Level
Customer Services in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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