Customer Service Jobs in Columbia, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (16 miles from Columbia, MD)
- 2 days ago
- Rockville, MD (16 miles from Columbia, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - FT
- Hanover, MD (8 miles from Columbia, MD)
- 2 days ago
- Hanover, MD (8 miles from Columbia, MD)
- 2 days ago
service....
Customer Service Representative - PT
- Hanover, MD (8 miles from Columbia, MD)
- 2 days ago
- Hanover, MD (8 miles from Columbia, MD)
- 2 days ago
service....
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (24 miles from Columbia, MD)
- 3 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (24 miles from Columbia, MD)
- 5 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 5 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Customer Service Representative
- Bowie, MD (16 miles from Columbia, MD)
- 5 days ago
- Bowie, MD (16 miles from Columbia, MD)
- 5 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (16 miles from Columbia, MD)
- 7 days ago
- Owings Mills, MD (16 miles from Columbia, MD)
- 7 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (16 miles from Columbia, MD)
- 7 days ago
- Glen Burnie, MD (16 miles from Columbia, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Customer Service Representative
- Annapolis, MD (23 miles from Columbia, MD)
- 8 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 8 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Associate (Security Guard)
- Laurel, MD (7 miles from Columbia, MD)
- 9 days ago
- Laurel, MD (7 miles from Columbia, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 10 days ago
- Washington, DC (22 miles from Columbia, MD)
- 10 days ago
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Customer Service Representative - Patient Registration II
- Baltimore, MD (15 miles from Columbia, MD)
- 12 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative III
- Baltimore, MD (15 miles from Columbia, MD)
- 13 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 13 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, MD
Highest Education Level
Customer Services in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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