Customer Service Jobs in Columbia, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Representative (remote)
- Annapolis, MD (23 miles from Columbia, MD)
- 6 hours ago
- Annapolis, MD (23 miles from Columbia, MD)
- 6 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Arlington, VA (24 miles from Columbia, MD)
- 1 day ago
- Arlington, VA (24 miles from Columbia, MD)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Loss Prevention Customer Service Associate II
- Cockeysville, MD (22 miles from Columbia, MD)
- 1 day ago
- Cockeysville, MD (22 miles from Columbia, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fulton, MD (3 miles from Columbia, MD)
- 2 days ago
- Fulton, MD (3 miles from Columbia, MD)
- 2 days ago
Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...
Remote WorkCustomer Service Representative
- Annapolis, MD (23 miles from Columbia, MD)
- 2 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 2 days ago
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 3 days ago
- Washington, DC (22 miles from Columbia, MD)
- 3 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Customer Service Representative, Member Svc Call Center
- Fulton, MD (3 miles from Columbia, MD)
- 4 days ago
- Fulton, MD (3 miles from Columbia, MD)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE, MEMBER SVC CALL CENTER IN Fulton, MD, USA!...
Remote WorkAssociate Gold Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
- Washington, DC (22 miles from Columbia, MD)
- 5 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative
- Langley Park, MD (14 miles from Columbia, MD)
- 8 days ago
- Langley Park, MD (14 miles from Columbia, MD)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD (23 miles from Columbia, MD)
- 11 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 11 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
- Rockville, MD (16 miles from Columbia, MD)
- 13 days ago
- Rockville, MD (16 miles from Columbia, MD)
- 13 days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
Customer Service Representative, Omnicare
- Annapolis, MD (23 miles from Columbia, MD)
- 13 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 13 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Customer Service Representative - Patient Registration
- Baltimore, MD (15 miles from Columbia, MD)
- 14 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Pasadena, MD (20 miles from Columbia, MD)
- 15 days ago
- Pasadena, MD (20 miles from Columbia, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (22 miles from Columbia, MD)
- 15 days ago
- Hunt Valley, MD (22 miles from Columbia, MD)
- 15 days ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
Demographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, MD
Highest Education Level
Customer Services in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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