Customer Service Jobs in Mishawaka, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

BMV Customer Service Representative 2

  • Goshen, IN (15 miles from Mishawaka, IN)
  • 1 day ago
  • Goshen, IN (15 miles from Mishawaka, IN)
  • 1 day ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative 2

  • South Bend, IN (6 miles from Mishawaka, IN)
  • 4 days ago
  • South Bend, IN (6 miles from Mishawaka, IN)
  • 4 days ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative

  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 4 days ago
  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 4 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 19 days ago
  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 19 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • South Bend, IN (6 miles from Mishawaka, IN)
  • 25 days ago
  • South Bend, IN (6 miles from Mishawaka, IN)
  • 25 days ago

What's in this Customer Service Representative position for you?...

Customer Service Representative

  • North Liberty, IN (15 miles from Mishawaka, IN)
  • 29 days ago
  • North Liberty, IN (15 miles from Mishawaka, IN)
  • 29 days ago

Customer Service training or experience. Experience in selling or working with value add, fabrication, & anodize preferred....

Personal Insurance Client Service Representative

  • South Bend, IN (6 miles from Mishawaka, IN)
  • 30+ days ago
  • South Bend, IN (6 miles from Mishawaka, IN)
  • 30+ days ago

Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...

Retail Customer Service Associate

  • Mishawaka, IN
  • 30+ days ago
  • Mishawaka, IN
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 120 Indian Ridge Blvd, Mishawaka...

Acquisition Customer Service Associate Part Time

  • Buchanan, MI (21 miles from Mishawaka, IN)
  • 60+ days ago
  • Buchanan, MI (21 miles from Mishawaka, IN)
  • 60+ days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Customer Service Representative

  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 90+ days ago
  • Elkhart, IN (10 miles from Mishawaka, IN)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Mishawaka, IN

Moving to Mishawaka, IN? Find some basic demographic data about Mishawaka, IN below.


Local
National
57,883
1,668
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Mishawaka, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mishawaka, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mishawaka, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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