Customer Service Jobs in Chesterton, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative: Manufacturing

  • Michigan City, IN (9 miles from Chesterton, IN)
  • 1 day ago
  • Michigan City, IN (9 miles from Chesterton, IN)
  • 1 day ago

MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....

Customer Service Representative

  • Merrillville, IN (17 miles from Chesterton, IN)
  • 3 days ago
  • Merrillville, IN (17 miles from Chesterton, IN)
  • 3 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • La Porte, IN (15 miles from Chesterton, IN)
  • 8 days ago
  • La Porte, IN (15 miles from Chesterton, IN)
  • 8 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate - Crown Point

  • Crown Point, IN (21 miles from Chesterton, IN)
  • 12 days ago
  • Crown Point, IN (21 miles from Chesterton, IN)
  • 12 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Associate - Michigan City

  • Michigan City, IN (9 miles from Chesterton, IN)
  • 12 days ago
  • Michigan City, IN (9 miles from Chesterton, IN)
  • 12 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative (Insurance) - Merrillville, IN

  • Merrillville, IN (17 miles from Chesterton, IN)
  • 14 days ago
  • Merrillville, IN (17 miles from Chesterton, IN)
  • 14 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Electrical

  • Hammond, IN (23 miles from Chesterton, IN)
  • 17 days ago
  • Hammond, IN (23 miles from Chesterton, IN)
  • 17 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Srvc Rep-Ortho Spine

  • Merrillville, IN (17 miles from Chesterton, IN)
  • 25 days ago
  • Merrillville, IN (17 miles from Chesterton, IN)
  • 25 days ago

Provides excellent customer service....

Customer Service Representative

  • Gary, IN (15 miles from Chesterton, IN)
  • 28 days ago
  • Gary, IN (15 miles from Chesterton, IN)
  • 28 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Rep II

  • Michigan City, IN (9 miles from Chesterton, IN)
  • 30+ days ago
  • Michigan City, IN (9 miles from Chesterton, IN)
  • 30+ days ago

A Customer Service Representative is assigned to a specific sales area and customer accounts....

Demographic Data for Chesterton, IN

Moving to Chesterton, IN? Find some basic demographic data about Chesterton, IN below.


Local
National
26,835
641
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Chesterton, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chesterton, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterton, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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