Customer Service Jobs in Indiana

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 73 Jobs

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN
  • 30+ days ago
  • Indianapolis, IN
  • 30+ days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Retail Customer Service Associate

  • Merrillville, IN
  • moments ago
  • Merrillville, IN
  • moments ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3134 E 79Th Ave, Merrillville, IN...

Customer Service Representative

  • Fort Wayne, IN
  • 2 days ago
  • Fort Wayne, IN
  • 2 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Fort Wayne, Indiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Private Aviation Concierge / Customer Service Rep

  • Indianapolis, IN
  • 2 days ago
  • Indianapolis, IN
  • 2 days ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Customer Service Representative

  • Indianapolis, IN
  • 3 days ago
  • Indianapolis, IN
  • 3 days ago

Vincent Women's Hospital Shift: Full Time Day Shift Available As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate - Floyds Knobs

  • Floyds Knobs, IN
  • 3 days ago
  • Floyds Knobs, IN
  • 3 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

BMV Customer Service Representative

  • Indianapolis, IN
  • 4 days ago
  • Indianapolis, IN
  • 4 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative: Manufacturing

  • Michigan City, IN
  • 4 days ago
  • Michigan City, IN
  • 4 days ago

MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....

Customer Service Rep

  • Evansville, IN
  • 4 days ago
  • Evansville, IN
  • 4 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

BMV Customer Service Representative

  • Fort Wayne, IN
  • 5 days ago
  • Fort Wayne, IN
  • 5 days ago

In this role youll provide timely and accurate customer service....

Remote Customer Service Representative

  • IN
  • 5 days ago
  • IN
  • 5 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Indiana offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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