Customer Service Jobs in Indiana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN
- 10 days ago
- Liberty Mutual Insurance
- Indianapolis, IN
- 10 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkRetail Loss Prevention Customer Service Associate I
- Indianapolis, IN
- 3 hours ago
- Indianapolis, IN
- 3 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
REQUIREMENTS FOR SUCCESS: High School diploma or GED equivalent Proven work experience as a licensed property and casualty insurance agent with a minimum of 10 years experience....
What's in this Customer Service Representative position for you?...
Customer Service Representative - Patient Registration
- Kokomo, IN
- 13 hours ago
- Kokomo, IN
- 13 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Qualifications: 2 years customer service experience. Strong customer service skills with a passion for helping others. Ability to work collaboratively with cross-functional teams....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Service experience required Associates degree or higher preferred How to apply: Complete our online application Send your professional resume to ......
Assist in generating reports related to order processing and customer service metrics as needed....
Center Point Energy is looking for a In Person Associate Customer Service Representative to join our Team, located in Evansville, Indiana....
Customer Service training or experience. Experience in selling or working with value add, fabrication, & anodize preferred....
Achieve more with Volt Volt is immediately hiring for Customer Service Rep in South Bend, IN As a Customer Service Rep, you willAnswering 10-20 calls per day via call centre line.Responding to 30-40...
Company Description Job Description The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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