Customer Service Jobs in Indiana

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 64 Jobs

Customer Service Representative

  • Marion, IN
  • 1 hour ago
  • Marion, IN
  • 1 hour ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

BMV Customer Service Representative 2

  • Warsaw, IN
  • 20 hours ago
  • Warsaw, IN
  • 20 hours ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative

  • Westfield, IN
  • 1 day ago
  • Westfield, IN
  • 1 day ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate - Rensselaer

  • Rensselaer, IN
  • 1 day ago
  • Rensselaer, IN
  • 1 day ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Associate - Rockville

  • Rockville, IN
  • 1 day ago
  • Rockville, IN
  • 1 day ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative 12:30pm-9pm EST ($21.50)

  • Indianapolis, IN
  • 4 days ago
  • Indianapolis, IN
  • 4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate III

  • IN
  • 4 days ago
  • IN
  • 4 days ago

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a...

Medical Equipment Customer Service Representative

  • Indianapolis, IN
  • 5 days ago
  • Indianapolis, IN
  • 5 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Fishers, IN
  • 6 days ago
  • Fishers, IN
  • 6 days ago

Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate - Ft Wayne

  • Fort Wayne, IN
  • 8 days ago
  • Fort Wayne, IN
  • 8 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Associate - Shelbyville

  • Shelbyville, IN
  • 8 days ago
  • Shelbyville, IN
  • 8 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

BMVC Customer Service Representative 2

  • Warsaw, IN
  • 8 days ago
  • Warsaw, IN
  • 8 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative

  • Elkhart, IN
  • 11 days ago
  • Elkhart, IN
  • 11 days ago

POSITION INFO: This position is directly responsible for providing exceptional customer service to NIBCOs customers....

Customer Service Representative - Technical Support

  • Middlebury, IN
  • 12 days ago
  • Middlebury, IN
  • 12 days ago

Customer Service Representative - Technical Support Jayco, Middlebury, IN, US 15 days ago Requisition ID: 1050 Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's...

Customer Service Associate - North Vernon

  • North Vernon, IN
  • 12 days ago
  • North Vernon, IN
  • 12 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

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Salary for Customer Service Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Indiana offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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