Customer Service Jobs in Michigan City, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative 2
- Valparaiso, IN (17 miles from Michigan City, IN)
- 2 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 2 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- Portage, IN (16 miles from Michigan City, IN)
- 5 days ago
- Portage, IN (16 miles from Michigan City, IN)
- 5 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Valparaiso, IN (20 miles from Michigan City, IN)
- 5 days ago
- Valparaiso, IN (20 miles from Michigan City, IN)
- 5 days ago
In this role youll provide timely and accurate customer service....
Insurance Customer Service, Producer in Lake station, IN
- Lake Station, IN (21 miles from Michigan City, IN)
- 7 days ago
- Lake Station, IN (21 miles from Michigan City, IN)
- 7 days ago
Customer Service Location: Lake Station, IN Company: Allstate Insurance Company Call: ... ....
A Customer Service Representative is assigned to a specific sales area and customer accounts....
MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....
Customer Service Representative
- North Liberty, IN (24 miles from Michigan City, IN)
- 28 days ago
- North Liberty, IN (24 miles from Michigan City, IN)
- 28 days ago
Customer Service training or experience. Experience in selling or working with value add, fabrication, & anodize preferred....
Demographic Data for Michigan City, IN
Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Michigan City, IN
Highest Education Level
Customer Services in Michigan City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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