Customer Service Jobs in Merrillville, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Blue Island, IL (22 miles from Merrillville, IN)
- 1 day ago
- Blue Island, IL (22 miles from Merrillville, IN)
- 1 day ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
Provides excellent customer service....
Customer Service Representative
- University Park, IL (20 miles from Merrillville, IN)
- 15 days ago
- University Park, IL (20 miles from Merrillville, IN)
- 15 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Customer Service Associate - Valparaiso
- Valparaiso, IN (16 miles from Merrillville, IN)
- 20 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 20 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Provides excellent customer service....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Provides excellent customer service....
Customer Service Representative
- Glenwood, IL (15 miles from Merrillville, IN)
- 60+ days ago
- Glenwood, IL (15 miles from Merrillville, IN)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Calumet City, IL (15 miles from Merrillville, IN)
- 30+ days ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Customer Service Representative
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 45+ days ago
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 45+ days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Customer Service Representative Field
- Gary, IN (7 miles from Merrillville, IN)
- 60+ days ago
- Gary, IN (7 miles from Merrillville, IN)
- 60+ days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Gary, IN! Quality Carriers, Inc....
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Merrillville, IN
Highest Education Level
Customer Services in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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