Customer Service Jobs in South Bend, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative 2
- Goshen, IN (21 miles from South Bend, IN)
- 1 day ago
- Goshen, IN (21 miles from South Bend, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 4 days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 4 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 19 days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
What's in this Customer Service Representative position for you?...
Customer Service Representative
- North Liberty, IN (11 miles from South Bend, IN)
- 29 days ago
- North Liberty, IN (11 miles from South Bend, IN)
- 29 days ago
Customer Service training or experience. Experience in selling or working with value add, fabrication, & anodize preferred....
Personal Insurance Client Service Representative
- South Bend, IN
- 30+ days ago
- South Bend, IN
- 30+ days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Retail Customer Service Associate
- Mishawaka, IN (6 miles from South Bend, IN)
- 30+ days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 120 Indian Ridge Blvd, Mishawaka...
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (23 miles from South Bend, IN)
- 45+ days ago
- Eau Claire, MI (23 miles from South Bend, IN)
- 45+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 90+ days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in South Bend, IN
Highest Education Level
Customer Services in South Bend, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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