Customer Service Jobs in Vernon Hills, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 39 Jobs

Customer Service Representative (Hybrid)

  • Itasca, IL (18 miles from Vernon Hills, IL)
  • 2 days ago
  • Itasca, IL (18 miles from Vernon Hills, IL)
  • 2 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Customer Service Representative II

  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 2 days ago
  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 2 days ago

Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...

Customer Service Representative III

  • Melrose Park, IL (23 miles from Vernon Hills, IL)
  • 2 days ago
  • Melrose Park, IL (23 miles from Vernon Hills, IL)
  • 2 days ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Customer Service Representative

  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 3 days ago
  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 3 days ago

You will serve as the Customer Service Representative....

Customer Service Representative - Overnights

  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 4 days ago
  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 4 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 4 days ago
  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - HIRING ASAP

  • East Dundee, IL (19 miles from Vernon Hills, IL)
  • 5 days ago
  • East Dundee, IL (19 miles from Vernon Hills, IL)
  • 5 days ago

, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...

Customer Service Representative - Patient Registration

  • Des Plaines, IL (13 miles from Vernon Hills, IL)
  • 5 days ago
  • Des Plaines, IL (13 miles from Vernon Hills, IL)
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pricing Coordinator/Customer Service Representative

  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 10 days ago
  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 10 days ago

The Customer Service Representative responsibilities will include partnering with our sales team to deliver superior customer service to his/her assigned accounts....

Retail Loss Prevention Customer Service Associate I

  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 11 days ago
  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 11 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative - Bilingual

  • Wilmot, WI (22 miles from Vernon Hills, IL)
  • 11 days ago
  • Wilmot, WI (22 miles from Vernon Hills, IL)
  • 11 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Part Time Customer Service Associate

  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 12 days ago
  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 12 days ago

service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...

Senior Customer Service Representative

  • Vernon Hills, IL
  • 12 days ago
  • Vernon Hills, IL
  • 12 days ago

Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....

Part Time Customer Service Associate

  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 16 days ago
  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 16 days ago

Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to support mail and...

Customer Service Representative

  • Deerfield, IL (5 miles from Vernon Hills, IL)
  • 16 days ago
  • Deerfield, IL (5 miles from Vernon Hills, IL)
  • 16 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Demographic Data for Vernon Hills, IL

Moving to Vernon Hills, IL? Find some basic demographic data about Vernon Hills, IL below.


Local
National
27,581
1,029
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Vernon Hills, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Vernon Hills, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vernon Hills, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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