Customer Service Jobs in Arlington Heights, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 71 Jobs

Retail Customer Service Representative/Cashier

  • Westmont, IL (22 miles from Arlington Heights, IL)
  • 1 day ago
  • Westmont, IL (22 miles from Arlington Heights, IL)
  • 1 day ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Hybrid)

  • Itasca, IL (10 miles from Arlington Heights, IL)
  • 2 days ago
  • Itasca, IL (10 miles from Arlington Heights, IL)
  • 2 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Customer Service Representative II

  • Bloomingdale, IL (12 miles from Arlington Heights, IL)
  • 2 days ago
  • Bloomingdale, IL (12 miles from Arlington Heights, IL)
  • 2 days ago

Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...

Customer Service Representative III

  • Melrose Park, IL (15 miles from Arlington Heights, IL)
  • 2 days ago
  • Melrose Park, IL (15 miles from Arlington Heights, IL)
  • 2 days ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Insurance Customer Service Representative (Csr)

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 2 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 2 days ago

. - Provide prompt, accurate, and friendly insurance customer service....

Customer Service Representative - PT

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 2 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 2 days ago

service....

Seasonal Customer Service Representative - FT

  • Forest View, IL (21 miles from Arlington Heights, IL)
  • 2 days ago
  • Forest View, IL (21 miles from Arlington Heights, IL)
  • 2 days ago

service....

Customer Service Representative

  • Schaumburg, IL (7 miles from Arlington Heights, IL)
  • 3 days ago
  • Schaumburg, IL (7 miles from Arlington Heights, IL)
  • 3 days ago

You will serve as the Customer Service Representative....

Customer Service Representative II

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

Customer Service Representative, Small Business (Remote)

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 3 days ago

As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program....

Remote Work

Customer Service Representative

  • Warrenville, IL (22 miles from Arlington Heights, IL)
  • 3 days ago
  • Warrenville, IL (22 miles from Arlington Heights, IL)
  • 3 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Call Center Customer Service Representative

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 4 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 4 days ago

service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...

Call Center Customer Service Representative-Bilingual

  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 4 days ago
  • Chicago, IL (21 miles from Arlington Heights, IL)
  • 4 days ago

service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...

Customer Service Representative

  • Oak Park, IL (18 miles from Arlington Heights, IL)
  • 4 days ago
  • Oak Park, IL (18 miles from Arlington Heights, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Demographic Data for Arlington Heights, IL

Moving to Arlington Heights, IL? Find some basic demographic data about Arlington Heights, IL below.


Local
National
82,767
3,151
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Arlington Heights, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arlington Heights, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arlington Heights, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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