Customer Service Jobs in Illinois
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
. - Provide prompt, accurate, and friendly insurance customer service....
service....
service....
You will serve as the Customer Service Representative....
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative, Small Business (Remote)
- Chicago, IL
- 3 days ago
- Chicago, IL
- 3 days ago
As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program....
Remote Workservice focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...
service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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