Customer Service Jobs in Illinois
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago)....
service....
Spanish Bilingual Remote Customer Service Representative
- Chicago, IL
- 18 hours ago
- Chicago, IL
- 18 hours ago
$17.50 Hourly Job Category Customer Service Spanish Bilingual Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured!...
Remote Workwant you to join our team as a Customer Service Representative....
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCall Center Customer Service Representative- Sales
- Chicago, IL
- 23 hours ago
- Chicago, IL
- 23 hours ago
We prefer that you have: - 6 months to 1 year of customer service/sales work experience - Familiarity with Windows computers - An ability to deliver regular and reliable attendance....
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
.- Provide prompt, accurate, and friendly insurance customer service....
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
Commercial Lines Customer Service Representative
- Naperville, IL
- 2 days ago
- Naperville, IL
- 2 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Cashier / Customer Service Associate - Lawrenceville
- Lawrenceville, IL
- 2 days ago
- Lawrenceville, IL
- 2 days ago
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Cashier / Customer Service Associate - Banker Street
- Effingham, IL
- 2 days ago
- Effingham, IL
- 2 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Rolling Meadows, IL
- 2 days ago
- Rolling Meadows, IL
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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