Customer Service Jobs in Highland Park, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Wilmette, IL (8 miles from Highland Park, IL)
- 6 hours ago
- Wilmette, IL (8 miles from Highland Park, IL)
- 6 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (18 miles from Highland Park, IL)
- 1 day ago
- Barrington, IL (18 miles from Highland Park, IL)
- 1 day ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (5 miles from Highland Park, IL)
- 1 day ago
- Northbrook, IL (5 miles from Highland Park, IL)
- 1 day ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Schaumburg, IL (17 miles from Highland Park, IL)
- 2 days ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Business Insurance Client Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Showroom Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 3 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 3 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (18 miles from Highland Park, IL)
- 4 days ago
- Hoffman Estates, IL (18 miles from Highland Park, IL)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative (Hybrid)
- Itasca, IL (18 miles from Highland Park, IL)
- 7 days ago
- Itasca, IL (18 miles from Highland Park, IL)
- 7 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 7 days ago
- Bloomingdale, IL (22 miles from Highland Park, IL)
- 7 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative III
- Melrose Park, IL (19 miles from Highland Park, IL)
- 7 days ago
- Melrose Park, IL (19 miles from Highland Park, IL)
- 7 days ago
Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
Customer Service Representative
- Schaumburg, IL (17 miles from Highland Park, IL)
- 8 days ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- 8 days ago
You will serve as the Customer Service Representative....
Customer Service Representative II
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative, Small Business (Remote)
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program....
Remote WorkDemographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland Park, IL
Highest Education Level
Customer Services in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »