Customer Service Jobs in Gurnee, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 6 hours ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 6 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Bilingual Customer Service Representative
- Waukegan, IL (5 miles from Gurnee, IL)
- 2 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative II
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 5 days ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 5 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Customer Service Representative
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 5 days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 5 days ago
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
Customer Service Representative - Northbrook, IL
- Wilmette, IL (23 miles from Gurnee, IL)
- 6 days ago
- Wilmette, IL (23 miles from Gurnee, IL)
- 6 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative - Northbrook, IL
- Northbrook, IL (18 miles from Gurnee, IL)
- 9 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 9 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative - Patient Registration
- Schaumburg, IL (24 miles from Gurnee, IL)
- 11 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 11 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Mettawa, IL (10 miles from Gurnee, IL)
- 19 days ago
- Mettawa, IL (10 miles from Gurnee, IL)
- 19 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (5 miles from Gurnee, IL)
- 20 days ago
- North Chicago, IL (5 miles from Gurnee, IL)
- 20 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (5 miles from Gurnee, IL)
- 20 days ago
- North Chicago, IL (5 miles from Gurnee, IL)
- 20 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
Customer Service Representative - Lake Forest, IL
- Lake Forest, IL (10 miles from Gurnee, IL)
- 30+ days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 30+ days ago
Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...
- Des Plaines, IL (22 miles from Gurnee, IL)
- 45+ days ago
- Des Plaines, IL (22 miles from Gurnee, IL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Schaumburg, IL (24 miles from Gurnee, IL)
- 45+ days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative -Producer Services"
- North Chicago, IL (5 miles from Gurnee, IL)
- 30+ days ago
- North Chicago, IL (5 miles from Gurnee, IL)
- 30+ days ago
Customer Service Representative -Producer Services" Job Description Job Title: Customer Service Representative -Producer Services Duration: 6 Months assignment (Temp To Perm depends on performance)...
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gurnee, IL
Highest Education Level
Customer Services in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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