Customer Service Jobs in Fontana, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 9 hours ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 9 hours ago
our team as a Customer Service Representative....
Customer Service Representative
- Perris, CA (22 miles from Fontana, CA)
- 17 hours ago
- Perris, CA (22 miles from Fontana, CA)
- 17 hours ago
Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Sales and Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 4 days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 4 days ago
Sales and Customer Service Representative (Moreno Valley) Abrigo Management Corporation 12075 Heacock St compensation: Negotiable employment type: job title: Sales and Customer Service Representative...
Customer Service Representative I
- Corona, CA (16 miles from Fontana, CA)
- 4 days ago
- Corona, CA (16 miles from Fontana, CA)
- 4 days ago
Basic Qualifications: Experience Minimum two (2) years of customer service experience required or KP member-interacting experience....
Sales & Customer Service Associate
- Moreno Valley, CA (18 miles from Fontana, CA)
- 7 days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 7 days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Customer Service Representative
- Chino, CA (15 miles from Fontana, CA)
- 11 days ago
- Chino, CA (15 miles from Fontana, CA)
- 11 days ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative
- Eastvale, CA (15 miles from Fontana, CA)
- 20 days ago
- Eastvale, CA (15 miles from Fontana, CA)
- 20 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Corona, CA (20 miles from Fontana, CA)
- 28 days ago
- Corona, CA (20 miles from Fontana, CA)
- 28 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Part Time Customer Service Associate
- Ontario, CA (12 miles from Fontana, CA)
- 30+ days ago
- Ontario, CA (12 miles from Fontana, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Redlands, CA (17 miles from Fontana, CA)
- 30+ days ago
- Redlands, CA (17 miles from Fontana, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- San Bernardino, CA (8 miles from Fontana, CA)
- 30+ days ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Retail Customer Service Associate
- San Bernardino, CA (8 miles from Fontana, CA)
- 45+ days ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...
Customer Service Representative
- Hesperia, CA (24 miles from Fontana, CA)
- 45+ days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 45+ days ago
Store 2705057: 8197 I St, Hesperia, California 92345 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative II (M-F 6:30am-3:pm)
- Diamond Bar, CA (22 miles from Fontana, CA)
- 45+ days ago
- Diamond Bar, CA (22 miles from Fontana, CA)
- 45+ days ago
Customer Service Representative II (M-F 6:30am-3:pm)The Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts....
Customer Service Representative
- Jurupa Valley, CA (6 miles from Fontana, CA)
- 90+ days ago
- Jurupa Valley, CA (6 miles from Fontana, CA)
- 90+ days ago
Customer Service Representative page is loaded Customer Service Representative locations Mira Loma CA time type Full time posted on Posted 3 Days Ago job requisition id R0001911 Job Description Summary...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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