Customer Service Jobs in Fontana, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Redlands, CA (17 miles from Fontana, CA)
- 3 days ago
- Redlands, CA (17 miles from Fontana, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Miller Center
- Ontario, CA (12 miles from Fontana, CA)
- 7 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 7 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Representative/Account Manager
- Riverside, CA (7 miles from Fontana, CA)
- 8 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 8 days ago
Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....
- Ontario, CA (12 miles from Fontana, CA)
- 8 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 8 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Fontana, CA)
- 8 days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 8 days ago
Area: Customer Service (Sales)...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Fontana, CA)
- 8 days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 8 days ago
Area: Customer Service (Sales)...
LP Customer Service Associate II
- Corona, CA (16 miles from Fontana, CA)
- 9 days ago
- Corona, CA (16 miles from Fontana, CA)
- 9 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Corona, CA (16 miles from Fontana, CA)
- 10 days ago
- Corona, CA (16 miles from Fontana, CA)
- 10 days ago
service experience....
Remote Customer Service Representative
- Montclair, CA (15 miles from Fontana, CA)
- 10 days ago
- Montclair, CA (15 miles from Fontana, CA)
- 10 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkCustomer Service Representative
- Eastvale, CA (15 miles from Fontana, CA)
- 16 days ago
- Eastvale, CA (15 miles from Fontana, CA)
- 16 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Rep. - Insurance - N. Riverside, IL
- Riverside, CA (7 miles from Fontana, CA)
- 16 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 16 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative (Commercial Dept.)
- Riverside, CA (7 miles from Fontana, CA)
- 30+ days ago
- Riverside, CA (7 miles from Fontana, CA)
- 30+ days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Montclair, CA (15 miles from Fontana, CA)
- 30+ days ago
- Montclair, CA (15 miles from Fontana, CA)
- 30+ days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 60+ days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 60+ days ago
Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Moreno Valley, CA (18 miles from Fontana, CA)
- 60+ days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 60+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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