Customer Service Jobs in Fontana, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Montclair, CA (15 miles from Fontana, CA)
- 13 days ago
- Montclair, CA (15 miles from Fontana, CA)
- 13 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Eastvale, CA (15 miles from Fontana, CA)
- 1 day ago
- Eastvale, CA (15 miles from Fontana, CA)
- 1 day ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Rep. - Insurance - N. Riverside, IL
- Riverside, CA (7 miles from Fontana, CA)
- 1 day ago
- Riverside, CA (7 miles from Fontana, CA)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
C/T Customer Service Associate
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....
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Licensed Insurance Customer Service
- Glendora, CA (23 miles from Fontana, CA)
- 5 days ago
- Glendora, CA (23 miles from Fontana, CA)
- 5 days ago
agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments...
Sales and Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 7 days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 7 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Loss Prevention Customer Service Associate II
- Corona, CA (16 miles from Fontana, CA)
- 10 days ago
- Corona, CA (16 miles from Fontana, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA
- 10 days ago
- Fontana, CA
- 10 days ago
Area: Customer Service (Sales)...
Customer Service Representative (Commercial Dept.)
- Riverside, CA (7 miles from Fontana, CA)
- 19 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 19 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Perris, CA (22 miles from Fontana, CA)
- 20 days ago
- Perris, CA (22 miles from Fontana, CA)
- 20 days ago
Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative
- Montclair, CA (15 miles from Fontana, CA)
- 22 days ago
- Montclair, CA (15 miles from Fontana, CA)
- 22 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Port Services Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 30+ days ago
- Ontario, CA (12 miles from Fontana, CA)
- 30+ days ago
Overview The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative
- Chino, CA (15 miles from Fontana, CA)
- 30+ days ago
- Chino, CA (15 miles from Fontana, CA)
- 30+ days ago
**Qualifications** + High School Diploma required + 1+ year Customer Service Experience + Work effectively in diverse team and fast paced environment. + Ability to successfully manage multiple, competing...
Retail Customer Service Associate
- Glendora, CA (23 miles from Fontana, CA)
- 30+ days ago
- Glendora, CA (23 miles from Fontana, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 S Lone Hill Ave, Glendora,...
Retail Customer Service Associate
- San Bernardino, CA (8 miles from Fontana, CA)
- 30+ days ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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