Customer Service Jobs in Riverside, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Miller Center
- Ontario, CA (16 miles from Riverside, CA)
- 3 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 3 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....
- Ontario, CA (16 miles from Riverside, CA)
- 4 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Corona, CA (13 miles from Riverside, CA)
- 5 days ago
- Corona, CA (13 miles from Riverside, CA)
- 5 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 6 days ago
- Corona, CA (13 miles from Riverside, CA)
- 6 days ago
service experience....
LP Customer Service Associate II
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 7 days ago
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Montclair, CA (19 miles from Riverside, CA)
- 7 days ago
- Montclair, CA (19 miles from Riverside, CA)
- 7 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkLoss Prevention Customer Service Associate II
- Ontario, CA (16 miles from Riverside, CA)
- 8 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Eastvale, CA (14 miles from Riverside, CA)
- 12 days ago
- Eastvale, CA (14 miles from Riverside, CA)
- 12 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative (Commercial Dept.)
- Riverside, CA
- 30+ days ago
- Riverside, CA
- 30+ days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Montclair, CA (19 miles from Riverside, CA)
- 30+ days ago
- Montclair, CA (19 miles from Riverside, CA)
- 30+ days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 60+ days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 60+ days ago
Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Moreno Valley, CA (11 miles from Riverside, CA)
- 60+ days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 60+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Customer Service Representative
- Corona, CA (17 miles from Riverside, CA)
- 90+ days ago
- Corona, CA (17 miles from Riverside, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Redlands, CA (13 miles from Riverside, CA)
- 90+ days ago
- Redlands, CA (13 miles from Riverside, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Riverside, CA
Highest Education Level
Customer Services in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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