Customer Service Jobs in Riverside, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Sales and Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 5 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 5 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 11 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 11 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 15 days ago
- Corona, CA (13 miles from Riverside, CA)
- 15 days ago
Hajoca is looking for a Customer Service Representative at their Corona, CA location. Pay for Customer Service Representative is between $18.00 and $25.00 per [hour at this location....
LP Customer Service Associate II LP Customer Service Associate II
- Moreno Valley, CA (11 miles from Riverside, CA)
- 16 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 16 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Moreno Valley, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Licensed Insurance Customer Service Bilingual
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 21 days ago
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 21 days ago
& Casualty license (required) Life & Health license a plus!...
LP Customer Service Associate II
- Moreno Valley, CA (11 miles from Riverside, CA)
- 22 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service and solving problems Comfortable with phone and digital communication Detail-oriented, dependable, and organized Friendly, professional, and able to handle sensitive topics with care Tech-savvy...
Retail Customer Service Associate
- Ontario, CA (16 miles from Riverside, CA)
- 45+ days ago
- Ontario, CA (16 miles from Riverside, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...
Sales & Customer Service Associate
- Moreno Valley, CA (11 miles from Riverside, CA)
- 90+ days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 90+ days ago
As a Sales & Customer Service Associate at Massage Envy Moreno Valley, youll be the first face people see and the reason they keep coming back....
Customer Service Representative
- Corona, CA (17 miles from Riverside, CA)
- 90+ days ago
- Corona, CA (17 miles from Riverside, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- San Bernardino, CA (9 miles from Riverside, CA)
- 90+ days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Riverside, CA
Highest Education Level
Customer Services in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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