Customer Service Jobs in California
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
Job Summary: Projected Start date: October, 6 th 2025 Mandatory Training: Remote As a Behavioral Health Customer Service Representative (CSR), you are in charge of upholding our mission of providing...
Remote WorkCustomer Service Representative **Sr....
Remote Work(Concierge) Customer Service Representative
- El Dorado Hills, CA
- 11 hours ago
- El Dorado Hills, CA
- 11 hours ago
Job Summary: Projected Start date: September, 1 st 2025 Mandatory Training: Remote As a Concierge Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkRequired Education: High School Diploma Preferred Education: College Degree Required Qualifications/Skills/Experience: 35 years of experience in a customer service role Proficiency in Microsoft Office...
Remote Customer Service Rep Work From Anywhere We Train You
- San Diego, CA
- 18 hours ago
- San Diego, CA
- 18 hours ago
Powered by JazzHR Customer Service Rep San Diego, CA, US...
Remote WorkMinimum of 1 years personal lines experience in an office or call center environment. Excellent written and verbal communication skills....
Mon - Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description We are in search of a Lead Customer Service Representative to join our growing team....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Spanish Bilingual Customer Service Representative is the frontline representative and image of MTM Transit....
Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Uses customer service threshold framework to make financial decisions to resolve member issues....
Part-time work is available. Looking for a Motivated individual on a part-time bases to perform office/clerical work, answer phone. Some bonus-related work is possible. Situated near the Historic...
Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »