Customer Service Jobs in California
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 8 days ago
- Furer Organization
- San Diego, CA
- 8 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 14 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 14 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkWere looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Part-time work is available. Looking for a Motivated individual on a part-time bases to perform office/clerical work, answer phone. Some bonus-related work is possible. Situated near the Historic...
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA
- 8 hours ago
- Monrovia, CA
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park
- Buena Park, CA
- 1 day ago
- Buena Park, CA
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Our FEP (Federal Employee Program) Customer Experience Teams receive incoming telephone calls from healthcare providers and active and retired Federal Employees. Call Centers are open...
Sales and Customer Service Representative (Moreno Valley) Abrigo Management Corporation 12075 Heacock St compensation: Negotiable employment type: job title: Sales and Customer Service Representative...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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