Customer Service Jobs in Ontario, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Montclair, CA (2 miles from Ontario, CA)
- 9 days ago
- Montclair, CA (2 miles from Ontario, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention Customer Service Associate II
- Monrovia, CA (19 miles from Ontario, CA)
- 11 hours ago
- Monrovia, CA (19 miles from Ontario, CA)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Insurance Customer Service
- Glendora, CA (11 miles from Ontario, CA)
- 23 hours ago
- Glendora, CA (11 miles from Ontario, CA)
- 23 hours ago
agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments...
Loss Prevention Customer Service Associate II
- Whittier, CA (21 miles from Ontario, CA)
- 1 day ago
- Whittier, CA (21 miles from Ontario, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II-1
- Monrovia, CA (19 miles from Ontario, CA)
- 2 days ago
- Monrovia, CA (19 miles from Ontario, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Temporary Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Temporary Customer Service Representative University of California Irvine
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (19 miles from Ontario, CA)
- 3 days ago
- Monrovia, CA (19 miles from Ontario, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA (12 miles from Ontario, CA)
- 5 days ago
- Fontana, CA (12 miles from Ontario, CA)
- 5 days ago
Area: Customer Service (Sales)...
- Orange, CA (22 miles from Ontario, CA)
- 6 days ago
- Orange, CA (22 miles from Ontario, CA)
- 6 days ago
Serves as a backup for Customer Service Leads, as needed....
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 8 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 8 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 9 days ago
- Riverside, CA (16 miles from Ontario, CA)
- 9 days ago
Role Description This is a full-time on-site role for a Customer Service Representative located in Riverside, CA....
- Irvine, CA (22 miles from Ontario, CA)
- 12 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 12 days ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
Retail Customer Service Representative/Cashier
- Tustin, CA (24 miles from Ontario, CA)
- 13 days ago
- Tustin, CA (24 miles from Ontario, CA)
- 13 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Commercial Dept.)
- Riverside, CA (16 miles from Ontario, CA)
- 14 days ago
- Riverside, CA (16 miles from Ontario, CA)
- 14 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ontario, CA
Highest Education Level
Customer Services in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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