Customer Service Jobs in Ontario, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Corona Customer Service Representative
- Corona, CA (13 miles from Ontario, CA)
- 1 day ago
- Corona, CA (13 miles from Ontario, CA)
- 1 day ago
The manager is also looking for 2 years of call center/customer service experience.!!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (23 miles from Ontario, CA)
- 4 days ago
- La Mirada, CA (23 miles from Ontario, CA)
- 4 days ago
service....
Customer Service Representative
- Baldwin Park, CA (18 miles from Ontario, CA)
- 5 days ago
- Baldwin Park, CA (18 miles from Ontario, CA)
- 5 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Orange, CA (22 miles from Ontario, CA)
- 7 days ago
- Orange, CA (22 miles from Ontario, CA)
- 7 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (22 miles from Ontario, CA)
- 8 days ago
- Orange, CA (22 miles from Ontario, CA)
- 8 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkCustomer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (24 miles from Ontario, CA)
- 9 days ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 9 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Representative/Account Manager
- Riverside, CA (16 miles from Ontario, CA)
- 11 days ago
- Riverside, CA (16 miles from Ontario, CA)
- 11 days ago
Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....
Assist customers by effectively resolving all customer service issues....
Bilingual Customer Service Representative
- Corona, CA (13 miles from Ontario, CA)
- 13 days ago
- Corona, CA (13 miles from Ontario, CA)
- 13 days ago
service experience....
Remote Customer Service Representative
- Montclair, CA (2 miles from Ontario, CA)
- 14 days ago
- Montclair, CA (2 miles from Ontario, CA)
- 14 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative
- Santa Ana, CA (24 miles from Ontario, CA)
- 19 days ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 19 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ontario, CA
Highest Education Level
Customer Services in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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