Customer Service Jobs in New Berlin, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Wisconsin Residents Only - Healthcare Insurance Customer Service
- Brookfield, WI (5 miles from New Berlin, WI)
- 2 days ago
- Brookfield, WI (5 miles from New Berlin, WI)
- 2 days ago
The Member Experience Representatives primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...
Remote WorkWound Care Process Customer Service Representative
- Menomonee Falls, WI (11 miles from New Berlin, WI)
- 3 days ago
- Menomonee Falls, WI (11 miles from New Berlin, WI)
- 3 days ago
Wound Care Process Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), mileage reimbursement, employee discount United States, Wisconsin, Menomonee...
Customer Service Representative - Overnights
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 4 days ago
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (16 miles from New Berlin, WI)
- 4 days ago
- Waterford, WI (16 miles from New Berlin, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 4 days ago
- South Milwaukee, WI (10 miles from New Berlin, WI)
- 4 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Milwaukee, WI (7 miles from New Berlin, WI)
- 9 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 9 days ago
We are seeking a sales-oriented Customer Service Representative committed to unsurpassed customer service for high volume call center in a friendly, fast-paced environment....
Remote WorkULINE- Customer Service Representative
- Oak Creek, WI (10 miles from New Berlin, WI)
- 11 days ago
- Oak Creek, WI (10 miles from New Berlin, WI)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Rochester, WI (19 miles from New Berlin, WI)
- 11 days ago
- Rochester, WI (19 miles from New Berlin, WI)
- 11 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Franklin, WI (7 miles from New Berlin, WI)
- 12 days ago
- Franklin, WI (7 miles from New Berlin, WI)
- 12 days ago
JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....
Customer Service Representative
- Brookfield, WI (5 miles from New Berlin, WI)
- 12 days ago
- Brookfield, WI (5 miles from New Berlin, WI)
- 12 days ago
As our **Customer Service Representative**, you'll work to help our patients check into the hospital....
Personal Lines Customer Service
- Waukesha, WI (8 miles from New Berlin, WI)
- 12 days ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 12 days ago
JOB REQUIREMENTS: Interact with customers to provide information in response to inquiries about policies, and to handle and resolve customer needs. Process Applications: Reviewing insurance...
Customer Service Representative
- Milwaukee, WI (7 miles from New Berlin, WI)
- 15 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 15 days ago
Understands and contributes to company goals, missions, and philosophies as expressed by the customer service manager....
Demographic Data for New Berlin, WI
Moving to New Berlin, WI? Find some basic demographic data about New Berlin, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Berlin, WI
Highest Education Level
Customer Services in New Berlin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »