Customer Service Jobs in Wisconsin
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Algoma, WI
- 8 days ago
- Multi-Color Corporation
- Algoma, WI
- 8 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Pleasant Prairie, WI
- 1 hour ago
- Pleasant Prairie, WI
- 1 hour ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Kenosha, WI
- 8 days ago
- Kenosha, WI
- 8 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkJob #: 202944 Title: Customer Service Associate Location: Eau Claire Salary Range: $18/hour Description: Our client is an established Property & Casualty insurance agency in Eau Claire, and they are...
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Customer Service Representative - Patient Registration II
- Mequon, WI
- 2 days ago
- Mequon, WI
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Teller) - Green Bay - No Weekends
- Green Bay, WI
- 3 days ago
- Green Bay, WI
- 3 days ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
Customer Service Representative - Patient Registration
- Wauwatosa, WI
- 4 days ago
- Wauwatosa, WI
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wisconsin
Highest Education Level
Customer Services in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Microsoft Windows
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »