Customer Service Jobs in Wisconsin
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI
- 8 hours ago
- Milwaukee, WI
- 8 hours ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Kenosha, WI
- 8 hours ago
- Kenosha, WI
- 8 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Madison, WI
- 8 hours ago
- Madison, WI
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
JOB REQUIREMENTS: Position Summary: Beacon Hill\'s client is seeking a Customer Service Representative to support one of our clients in their Fitchburg, WI office....
CB Distributors is looking for a CUSTOMER SERVICE REPRESENTATIVE....
Wisconsin Residents Only - Healthcare Insurance Customer Service
- Brookfield, WI
- 1 day ago
- Brookfield, WI
- 1 day ago
The Member Experience Representatives primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...
Remote WorkWound Care Process Customer Service Representative
- Menomonee Falls, WI
- 2 days ago
- Menomonee Falls, WI
- 2 days ago
Wound Care Process Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), mileage reimbursement, employee discount United States, Wisconsin, Menomonee...
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkJOB REQUIREMENTS: Location: Watertown, WI Shift/Work Schedule: Mon - Fri 7:30 am - 4:00 pm (Full-Time) Pay range: \$24.15/hour ABOUT US We are Wis-Pak, a leading manufacturer and distributor of...
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkKenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- South Milwaukee, WI
- 2 days ago
- South Milwaukee, WI
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wisconsin
Highest Education Level
Customer Services in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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