Customer Service Jobs in Wisconsin
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Maximus is seeking a Customer Service Representative to join our team at our onsite location in Milwaukee, WI for our WI WORKS project....
Customer Service Representative (Water Utility)
- Janesville, WI
- 11 hours ago
- Janesville, WI
- 11 hours ago
As a key member of our team, you will handle a variety of customer service and clerical duties necessary for the efficient operation of the customer service work group of the Water Utility....
Customer Service Representative - Patient Registration
- Milwaukee, WI
- 18 hours ago
- Milwaukee, WI
- 18 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Licensed P&C Agent) Bilingual
- Milwaukee, WI
- 1 day ago
- Milwaukee, WI
- 1 day ago
Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....
(1) Customer Service Representative III...
service....
Claims Support - Customer Service Representative I Job Responsibilities: The Claims Customer Service Representative I is responsible for delivering effective customer service to all Community Care providers...
Job #: 202944 Title: Customer Service Associate Location: Eau Claire Salary Range: $18/hour Description: Our client is an established Property & Casualty insurance agency in Eau Claire, and they are...
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Customer Service Representative - Patient Registration II
- Mequon, WI
- 11 days ago
- Mequon, WI
- 11 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Teller) - Green Bay - No Weekends
- Green Bay, WI
- 12 days ago
- Green Bay, WI
- 12 days ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Refer unresolvedcustomer grievances to designated departments for further investigation.Resolve customers\' service or billing complaints by performingactivities such as exchanging merchandise, refunding...
Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wisconsin
Highest Education Level
Customer Services in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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