Customer Service Jobs in Appleton, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medicaid Customer Service Representative
- Menasha, WI (6 miles from Appleton, WI)
- 11 days ago
- Menasha, WI (6 miles from Appleton, WI)
- 11 days ago
Additional Skills & Qualifications Minimum Related Years of Experience (per minimum education) Required: Experience working in a customer service focused industry strongly desired....
Retail Customer Service Associate
- Green Bay, WI (22 miles from Appleton, WI)
- 16 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2470 W Mason St, Green Bay, WI 54303...
Customer Service Representative
- Neenah, WI (9 miles from Appleton, WI)
- 17 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 17 days ago
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
Five-Star Customer Service Experience....
Customer Service Representative - Patient Registration
- Oshkosh, WI (16 miles from Appleton, WI)
- 21 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 21 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Inside Sales Solutions
- Appleton, WI
- 26 days ago
- Appleton, WI
- 26 days ago
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Demographic Data for Appleton, WI
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Salary for Customer Service Jobs in Appleton, WI
Highest Education Level
Customer Services in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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