Customer Service Jobs in Appleton, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Teller) - Green Bay - No Weekends
- Green Bay, WI (22 miles from Appleton, WI)
- 12 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 12 days ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
Customer Service Representative - Patient Registration
- Chilton, WI (20 miles from Appleton, WI)
- 13 days ago
- Chilton, WI (20 miles from Appleton, WI)
- 13 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...
Customer Service Representative
- Brillion, WI (15 miles from Appleton, WI)
- 30+ days ago
- Brillion, WI (15 miles from Appleton, WI)
- 30+ days ago
AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI!...
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
Customer Service Representative
- De Pere, WI (16 miles from Appleton, WI)
- 45+ days ago
- De Pere, WI (16 miles from Appleton, WI)
- 45+ days ago
Customer Service Representative Full Time & Direct Hire Our client, a leader in the manufacturing industry, is seeking a Customer Service Representative to join their team in Green Bay, WI....
Customer Service Representative
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
We are looking to add a Customer Service Representative to our team at A Touch of Class!...
Logistics Customer Service Representative
- Neenah, WI (9 miles from Appleton, WI)
- 60+ days ago
- Neenah, WI (9 miles from Appleton, WI)
- 60+ days ago
Customer service experience preferred. Familiarity with Microsoft Office preferred. Property/casualty insurance background and jewelry industry experience are helpful....
Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 60+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Must have Property & Casualty License)
- Green Bay, WI (22 miles from Appleton, WI)
- 60+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 60+ days ago
& Casualty insurance license with at least 1 year experience....
Customer Service Representative Green Bay Airport
- Green Bay, WI (22 miles from Appleton, WI)
- 90+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 90+ days ago
Overview The Customer Experience Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental...
Customer Service Representative
- Chilton, WI (20 miles from Appleton, WI)
- 90+ days ago
- Chilton, WI (20 miles from Appleton, WI)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Appleton, WI
Highest Education Level
Customer Services in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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