Customer Service Jobs in Sheboygan, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Cleveland, WI (6 miles from Sheboygan, WI)
- 7 days ago
- Cleveland, WI (6 miles from Sheboygan, WI)
- 7 days ago
Customer Service Associate 4.0 4.0 out of 5 stars 1290 North Avenue, Cleveland, WI 53015 Position Description Customer Service Associate Employment Type full-time Location Cleveland, WI # of Weeks:...
Customer Service Representative - Patient Registration
- Chilton, WI (24 miles from Sheboygan, WI)
- 12 days ago
- Chilton, WI (24 miles from Sheboygan, WI)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Associate Customer Service Representative, B2C ($500 Sign On Bonus)
- Kohler, WI (6 miles from Sheboygan, WI)
- 18 days ago
- Kohler, WI (6 miles from Sheboygan, WI)
- 18 days ago
Skills/Requirements High school diploma or GED required, 24-year degree preferred. 1+ years of customer service experience desired....
Remote Work- Manitowoc, WI (19 miles from Sheboygan, WI)
- 22 days ago
- Manitowoc, WI (19 miles from Sheboygan, WI)
- 22 days ago
Service experience Prior experience with SAP in a Customer Service role a plus Effective and concise communication ensuring quick understanding Problem solving, ownership of resolution, and critical...
Customer Service Representative
- Sheboygan Falls, WI (7 miles from Sheboygan, WI)
- 45+ days ago
- Sheboygan Falls, WI (7 miles from Sheboygan, WI)
- 45+ days ago
(1) Customer Service Representative III...
Demographic Data for Sheboygan, WI
Moving to Sheboygan, WI? Find some basic demographic data about Sheboygan, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sheboygan, WI
Highest Education Level
Customer Services in Sheboygan, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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