Customer Service Jobs in Salt Lake City, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Draper, UT (13 miles from Salt Lake City, UT)
- 12 hours ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 12 hours ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience, making all your customers and team members feel better because they talked to you....
Retail Customer Service Associate
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 2 days ago
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7571 S 3800 W, WEST JORDAN, UT 84084...
After-hours Customer Service Representative
- Eagle Mountain, UT (18 miles from Salt Lake City, UT)
- 4 days ago
- Eagle Mountain, UT (18 miles from Salt Lake City, UT)
- 4 days ago
Ardent is hiring an After-Hours Customer Service Representative in our Lehi, UT office....
Remote WorkCustomer Service Representative - Hospital Specialist
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals....
Customer Service Representative
- Riverton, UT (11 miles from Salt Lake City, UT)
- 6 days ago
- Riverton, UT (11 miles from Salt Lake City, UT)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- American Fork, UT (19 miles from Salt Lake City, UT)
- 6 days ago
- American Fork, UT (19 miles from Salt Lake City, UT)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Riverton, UT (11 miles from Salt Lake City, UT)
- 6 days ago
- Riverton, UT (11 miles from Salt Lake City, UT)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration II
- Salt Lake City, UT
- 8 days ago
- Salt Lake City, UT
- 8 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representatives
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 9 days ago
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 9 days ago
A client of Innova Solutions is immediately hiring for a Customer service representatives Job Title: Customer Service RepresentativesJob Duration: 12+ MonthsJob Location: Jordan Utah Onsite Role As...
Customer Service Representative- Spanish Speaking
- Lehi, UT (18 miles from Salt Lake City, UT)
- 14 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 14 days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Insurance Customer Service Representative
- Lehi, UT (18 miles from Salt Lake City, UT)
- 18 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 18 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Customer Service Representative/Technical Site Representativ
- Salt Lake City, UT
- 22 days ago
- Salt Lake City, UT
- 22 days ago
As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salt Lake City, UT
Highest Education Level
Customer Services in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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