Customer Service Jobs in Utah

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative

  • Clearfield, UT
  • 2 days ago
  • Clearfield, UT
  • 2 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Rep

  • Salt Lake City, UT
  • 5 days ago
  • Salt Lake City, UT
  • 5 days ago

one of their top clients with their search to fill a Customer Service Guide!...

Provide excellent customer service. Collect and receipt fees for various transactions and services; balance money received at end of day and prepare applicable reporting materials....

One (1) year of general customer service experience in a retail, call center, office, or other related environment. 3....

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Technology Customer Service Representative

  • Saint George, UT
  • 10 days ago
  • Saint George, UT
  • 10 days ago

Technology Customer Service Representative Operations: Salary $21.57 Per Hour Benefits Free access to all 4 of the City of St....

NTW Customer Service Representative II

  • Salt Lake City, UT
  • 11 days ago
  • Salt Lake City, UT
  • 11 days ago

The NTW Customer Service Representative 2 reports to the Customer Service Manager and is a required progression for the Customer Service team....

Remote Work

Customer Service Representative

  • Ogden, UT
  • 17 days ago
  • Ogden, UT
  • 17 days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Remote Customer Service Representative

  • UT
  • 26 days ago
  • UT
  • 26 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Retail Customer Service Associate

  • West Jordan, UT
  • 30+ days ago
  • West Jordan, UT
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7571 S 3800 W, WEST JORDAN, UT 84084...

Customer Service Representative - Hospital Specialist

  • Salt Lake City, UT
  • 45+ days ago
  • Salt Lake City, UT
  • 45+ days ago

The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals....

Customer Service Representative - Patient Registration II

  • Salt Lake City, UT
  • 45+ days ago
  • Salt Lake City, UT
  • 45+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Spanish Speaking

  • Lehi, UT
  • 45+ days ago
  • Lehi, UT
  • 45+ days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Insurance Customer Service Representative

  • Lehi, UT
  • 60+ days ago
  • Lehi, UT
  • 60+ days ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Customer Service Representative - Patient Registration

  • Salt Lake City, UT
  • 60+ days ago
  • Salt Lake City, UT
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Utah offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Utah
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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