Customer Service Jobs in Utah

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Customer Service Representative - Patient Registration II

  • Salt Lake City, UT
  • 6 hours ago
  • Salt Lake City, UT
  • 6 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representatives

  • South Jordan, UT
  • 1 day ago
  • South Jordan, UT
  • 1 day ago

A client of Innova Solutions is immediately hiring for a Customer service representatives Job Title: Customer Service RepresentativesJob Duration: 12+ MonthsJob Location: Jordan Utah Onsite Role As...

Customer Service Representative, Medicare Pharmacy

  • Salt Lake City, UT
  • 5 days ago
  • Salt Lake City, UT
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative- Spanish Speaking

  • Lehi, UT
  • 5 days ago
  • Lehi, UT
  • 5 days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Customer Service Representative - Patient Representative

  • Riverton, UT
  • 6 days ago
  • Riverton, UT
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Salt Lake City, UT
  • 6 days ago
  • Salt Lake City, UT
  • 6 days ago

Assist customers by effectively resolving all customer service issues....

Insurance Customer Service Representative

  • Lehi, UT
  • 10 days ago
  • Lehi, UT
  • 10 days ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Associate Customer Service Representative

  • Salt Lake City, UT
  • 10 days ago
  • Salt Lake City, UT
  • 10 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative/Technical Site Representativ

  • Salt Lake City, UT
  • 14 days ago
  • Salt Lake City, UT
  • 14 days ago

As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional...

Customer Service Representative - Patient Registration

  • Salt Lake City, UT
  • 14 days ago
  • Salt Lake City, UT
  • 14 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Salt Lake City, UT
  • 16 days ago
  • Salt Lake City, UT
  • 16 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - FT

  • Salt Lake City, UT
  • 22 days ago
  • Salt Lake City, UT
  • 22 days ago

service....

Customer Service Representative

  • Orem, UT
  • 23 days ago
  • Orem, UT
  • 23 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representatives

  • Ogden, UT
  • 24 days ago
  • Ogden, UT
  • 24 days ago

Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Utah, Montana, Colorado, Wyoming....

Remote Work

Customer Service Representative

  • Draper, UT
  • 24 days ago
  • Draper, UT
  • 24 days ago

Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Utah offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Utah
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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