Customer Service Jobs in Utah
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 12 days ago
- Multi-Color Corporation
- Provo, UT
- 12 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Customer Service Representative - Patient Registration
- Spanish Fork, UT
- 23 hours ago
- Spanish Fork, UT
- 23 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Fillmore, UT
- 1 day ago
- Fillmore, UT
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Preferred Qualifications: Valid Property & Casualty license Knowledge of agency management systems (EPIC or AMS 360) Benefits: Commission Medical, Dental, Vision Life Insurance AD&D FSA / HSA Commuter...
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Senior Customer Service Representative - National Remote
- Draper, UT
- 13 days ago
- Draper, UT
- 13 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkAs our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative 3.1 3.1 out of 5 stars Salt Lake City, UT 84104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Utah, Montana, Colorado, Wyoming....
Remote WorkOur client - a Fortune 100 investment firm in South Jordan, UT - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start...
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Utah
Highest Education Level
Customer Services in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »