Customer Service Jobs in Akron, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 60+ days ago
- Canton, OH (18 miles from Akron, OH)
- 60+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative, Medicare Pharmacy Contact Center
- Akron, OH
- 1 day ago
- Akron, OH
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (9 miles from Akron, OH)
- 2 days ago
- Stow, OH (9 miles from Akron, OH)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Twinsburg, OH (19 miles from Akron, OH)
- 4 days ago
- Twinsburg, OH (19 miles from Akron, OH)
- 4 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Solon, OH (24 miles from Akron, OH)
- 10 days ago
- Solon, OH (24 miles from Akron, OH)
- 10 days ago
Schedule: 1st Day: 10:30am-5pm for equipment set up 4 Weeks of onsite training from 9:30-6pm after the first day Shift then transitions to 10:30am-7:00pm M-F -After the onsite training period, and...
Customer Service Representative
- North Canton, OH (15 miles from Akron, OH)
- 10 days ago
- North Canton, OH (15 miles from Akron, OH)
- 10 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative
- Orrville, OH (19 miles from Akron, OH)
- 13 days ago
- Orrville, OH (19 miles from Akron, OH)
- 13 days ago
Customer Service Representative Jarrett (Jarrett Logistics Systems) - Orrville, OH, United States Tagged: Logistics Customer Service Representative Employment Type: Full-time, In-Person Location: Orrville...
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 14 days ago
- Canton, OH (18 miles from Akron, OH)
- 14 days ago
Customer Service Representative Western Branch Diesel Canton, OH $50,000-$65,000 plus incentives opportunities Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer...
Retail Customer Service Associate
- Fairlawn, OH (9 miles from Akron, OH)
- 30+ days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative (Onsite)
- Broadview Heights, OH (20 miles from Akron, OH)
- 30+ days ago
- Broadview Heights, OH (20 miles from Akron, OH)
- 30+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 60+ days ago
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 60+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 90+ days ago
- Canton, OH (18 miles from Akron, OH)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 90+ days ago
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 90+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4705412: 1877 Triplett Blvd, Akron, Ohio 44312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4705590: 1559 E Market St, Akron, Ohio 44305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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