Customer Service Jobs in Ohio
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
OH & WV Remote Customer Service Rep Call Center & Customer Service $ 18 - $ 20 / Hour location_on Cincinnati, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Remote WorkWith a vision to be the best customer service company in the world, we know our greatest strength comes from our people....
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Your Opportunity Customer Service RepresentativeCheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Personal Lines (PL) Account Manager / Customer Service Representative
- Milford, OH
- 2 days ago
- Milford, OH
- 2 days ago
Must obtain Ohio Property & Casualty license upon employment. Strong computer and customer service skills required. Familiarity with Microsoft Office is helpful....
Ohio, to a global footprint across more than 30 countries and 200-plus locations OUR VISION : Being the best customer service company in the world....
The Customer Service Representative will play a vital role in engaging and building strong relationships with our customers....
Position Overview The Customer Service Representative (CSR) is responsible for delivering high-quality, consistent, and efficient service to customers through daily interaction with clients, sales representatives...
Your Opportunity Customer Service RepresentativeCheckSmart As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they need...
Temp Transportation Customer Service Representative
- Cincinnati, OH
- 5 days ago
- Cincinnati, OH
- 5 days ago
Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a temporary position at our Cincinnati, OH terminal....
independent insurance agency is seeking a Personal Lines Account Manager to join its close-knit, client-centered team....
Experience in customer service, retail, or sales preferred....
70182-LP Customer Service Associate II 70182-LP Customer Service Associate II
- Brooklyn, OH
- 10 days ago
- Brooklyn, OH
- 10 days ago
70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Brooklyn, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Retail LP Customer Service Associate Uniformed Retail LP Customer Service Associate Uniformed
- Gahanna, OH
- 10 days ago
- Gahanna, OH
- 10 days ago
Retail LP Customer Service Associate Uniformed TJX Companies 3.5 ( ) Gahanna, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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