Customer Service Jobs in Ohio
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Batavia, OH
- 7 days ago
- Multi-Color Corporation
- Batavia, OH
- 7 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH
- 1 day ago
- Mayfield Hts, OH
- 1 day ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...
Retail Loss Prevention Customer Service Associate II
- Columbus, OH
- 8 hours ago
- Columbus, OH
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative in New Albany, OH
- New Albany, OH
- 2 days ago
- New Albany, OH
- 2 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Position Overview : We are in search of a customer service representative to join our team....
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Sr Customer Service Representative (Pacific Time Zone)
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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