Customer Service Jobs in Ohio
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative, Medicare Pharmacy Contact Center
- Akron, OH
- 10 hours ago
- Akron, OH
- 10 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dayton, OH
- 10 hours ago
- Dayton, OH
- 10 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote Work**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative, Life Contact Center
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkJob Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote WorkCustomer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH
- 2 days ago
- Cleveland, OH
- 2 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...
Remote WorkUnderstands operational procedures and deters acts of dishonesty within established customer service guidelines....
Apply Description Customer Service position in small call center environment. Do you have Mad Customer Service Skills?...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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