Customer Service Jobs in Macedonia, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cleveland, OH (16 miles from Macedonia, OH)
- 2 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 2 days ago
Customer Service Representative One80 Intermediaries - 3.0 Cleveland, OH Job Details Full-time Estimated: $33.8K - $38.7K a year 18 hours ago Qualifications Microsoft Word Microsoft Excel Customer service...
Customer Service Representative
- Cleveland, OH (16 miles from Macedonia, OH)
- 8 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 8 days ago
With a vision to be the best customer service company in the world, we know our greatest strength comes from our people....
Customer Service Representative
- Cuyahoga Falls, OH (11 miles from Macedonia, OH)
- 9 days ago
- Cuyahoga Falls, OH (11 miles from Macedonia, OH)
- 9 days ago
Your Opportunity Customer Service Representative CheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
70182-LP Customer Service Associate II 70182-LP Customer Service Associate II
- Brooklyn, OH (15 miles from Macedonia, OH)
- 16 days ago
- Brooklyn, OH (15 miles from Macedonia, OH)
- 16 days ago
70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Brooklyn, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Customer Service Representative
- Fairlawn, OH (13 miles from Macedonia, OH)
- 18 days ago
- Fairlawn, OH (13 miles from Macedonia, OH)
- 18 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative - Now Hiring
- Sharon Center, OH (19 miles from Macedonia, OH)
- 18 days ago
- Sharon Center, OH (19 miles from Macedonia, OH)
- 18 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative - Insurance
- Independence, OH (9 miles from Macedonia, OH)
- 22 days ago
- Independence, OH (9 miles from Macedonia, OH)
- 22 days ago
Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....
Remote WorkInsurance Customer Service in Westlake,OH,US
- Westlake, OH (24 miles from Macedonia, OH)
- 30+ days ago
- Westlake, OH (24 miles from Macedonia, OH)
- 30+ days ago
Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....
Retail Customer Service Associate
- Fairlawn, OH (13 miles from Macedonia, OH)
- 45+ days ago
- Fairlawn, OH (13 miles from Macedonia, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
On Site Bilingual Customer Service Representative
- Stow, OH (10 miles from Macedonia, OH)
- 45+ days ago
- Stow, OH (10 miles from Macedonia, OH)
- 45+ days ago
On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
- Cleveland, OH (18 miles from Macedonia, OH)
- 90+ days ago
- Cleveland, OH (18 miles from Macedonia, OH)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Macedonia, OH
Moving to Macedonia, OH? Find some basic demographic data about Macedonia, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Macedonia, OH
Highest Education Level
Customer Services in Macedonia, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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