Customer Service Jobs in Macedonia, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Cleveland, OH (16 miles from Macedonia, OH)
- 30+ days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 30+ days ago
service....
Customer Service Representative
- Parma Heights, OH (16 miles from Macedonia, OH)
- 90+ days ago
- Parma Heights, OH (16 miles from Macedonia, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Cleveland, OH (16 miles from Macedonia, OH)
- 1 day ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 1 day ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Dispatcher / Customer Service Representative
- Cleveland, OH (16 miles from Macedonia, OH)
- 2 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 2 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- Brooklyn, OH (15 miles from Macedonia, OH)
- 3 days ago
- Brooklyn, OH (15 miles from Macedonia, OH)
- 3 days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (16 miles from Macedonia, OH)
- 8 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 8 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (16 miles from Macedonia, OH)
- 10 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 10 days ago
Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service....
Retail Customer Service Associate
- Fairlawn, OH (13 miles from Macedonia, OH)
- 11 days ago
- Fairlawn, OH (13 miles from Macedonia, OH)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative (Onsite)
- Broadview Heights, OH (9 miles from Macedonia, OH)
- 12 days ago
- Broadview Heights, OH (9 miles from Macedonia, OH)
- 12 days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (16 miles from Macedonia, OH)
- 12 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 12 days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
Customer Service Representative, Shuttle Operations
- Cleveland, OH (16 miles from Macedonia, OH)
- 17 days ago
- Cleveland, OH (16 miles from Macedonia, OH)
- 17 days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Retail Loss Prevention Customer Service Associate l
- Warrensville Heights, OH (11 miles from Macedonia, OH)
- 25 days ago
- Warrensville Heights, OH (11 miles from Macedonia, OH)
- 25 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Lakewood, OH (19 miles from Macedonia, OH)
- 25 days ago
- Lakewood, OH (19 miles from Macedonia, OH)
- 25 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (18 miles from Macedonia, OH)
- 25 days ago
- Cleveland, OH (18 miles from Macedonia, OH)
- 25 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Berea, OH (19 miles from Macedonia, OH)
- 26 days ago
- Berea, OH (19 miles from Macedonia, OH)
- 26 days ago
service and support....
Demographic Data for Macedonia, OH
Moving to Macedonia, OH? Find some basic demographic data about Macedonia, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Macedonia, OH
Highest Education Level
Customer Services in Macedonia, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Multitasking
- Spanish
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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