Customer Service Jobs in Getzville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Spanish Speaking Customer Service Rep.

  • Buffalo, NY (11 miles from Getzville, NY)
  • 1 day ago
  • Buffalo, NY (11 miles from Getzville, NY)
  • 1 day ago

Spanish Speaking Customer Service Representative. Toni DuBois Agency, LLC. Part Time. Benefits....

Customer Service Representative

  • Tonawanda, NY (6 miles from Getzville, NY)
  • 2 days ago
  • Tonawanda, NY (6 miles from Getzville, NY)
  • 2 days ago

Provide outstanding customer service....

Customer Service Representative II (Park and Recreation - Non-Civil Service)

  • Marilla, NY (17 miles from Getzville, NY)
  • 2 days ago
  • Marilla, NY (17 miles from Getzville, NY)
  • 2 days ago

Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...

Customer Service Representative - PT

  • Buffalo, NY (11 miles from Getzville, NY)
  • 9 days ago
  • Buffalo, NY (11 miles from Getzville, NY)
  • 9 days ago

service....

Customer Service Representative

  • East Aurora, NY (20 miles from Getzville, NY)
  • 9 days ago
  • East Aurora, NY (20 miles from Getzville, NY)
  • 9 days ago

Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...

Customer Service Representative

  • Buffalo, NY (11 miles from Getzville, NY)
  • 18 days ago
  • Buffalo, NY (11 miles from Getzville, NY)
  • 18 days ago

We are hiring full-time customer service representatives to start on July 28, 2025....

Centivo On-site Hiring Event - Customer Service Representatives

  • Buffalo, NY (11 miles from Getzville, NY)
  • 24 days ago
  • Buffalo, NY (11 miles from Getzville, NY)
  • 24 days ago

Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, June 30, 2025, Monday to Friday in the Buffalo office...

Retail Customer Service Associate

  • Cheektowaga, NY (10 miles from Getzville, NY)
  • 30+ days ago
  • Cheektowaga, NY (10 miles from Getzville, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...

Retail Customer Service Associate

  • Niagara Falls, NY (14 miles from Getzville, NY)
  • 30+ days ago
  • Niagara Falls, NY (14 miles from Getzville, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1580 Military Road, Niagara Falls...

Showroom Customer Service Representative

  • Depew, NY (9 miles from Getzville, NY)
  • 45+ days ago
  • Depew, NY (9 miles from Getzville, NY)
  • 45+ days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Buffalo, NY (11 miles from Getzville, NY)
  • 45+ days ago
  • Buffalo, NY (11 miles from Getzville, NY)
  • 45+ days ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Customer Service Representative

  • Depew, NY (9 miles from Getzville, NY)
  • 90+ days ago
  • Depew, NY (9 miles from Getzville, NY)
  • 90+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Getzville, NY

Moving to Getzville, NY? Find some basic demographic data about Getzville, NY below.


Local
National
7,399
241
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Getzville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Getzville, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Getzville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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