Customer Service Jobs in New York
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
service....
Back Customer Service Associate #1312 | Posted 05/29/2025 West Rome, New York, United States Apply Apply for this job now!...
**Qualifications for the Medical Customer Service Representative:** High school diploma or GED At least 1 year of medical front office and customer service experience Experience with Microsoft Word...
Spanish Speaking Customer Service Representative. Toni DuBois Agency, LLC. Part Time. Benefits....
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Representative, Specialized Services Bagster
- Albany, NY
- 8 hours ago
- Albany, NY
- 8 hours ago
in Claims (AIC)+ Chartered Property Casualty Underwriter (CPCU)**BENEFITS:**+ Medical, dental, vision, basic l...
Provide outstanding customer service....
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence....
Customer Service Representative II (Park and Recreation - Non-Civil Service)
- Marilla, NY
- 12 hours ago
- Marilla, NY
- 12 hours ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative-Melville NY-Hybrid
- Melville, NY
- 14 hours ago
- Melville, NY
- 14 hours ago
. * 1-3 years of customer service experience....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative, Medicare Pharmacy Contact Center
- Buffalo, NY
- 15 hours ago
- Buffalo, NY
- 15 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
service....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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