Customer Service Jobs in New York
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Maryland, NY
- 1 day ago
- Liberty Mutual Insurance
- Maryland, NY
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote Work
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY
- 4 days ago
- Liberty Mutual Insurance
- Albany, NY
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkJob Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkCustomer Service Representative - ALB Airport - Full Time
- Newtonville, NY
- 3 days ago
- Newtonville, NY
- 3 days ago
National and Alamo has an exciting opportunity for a Customer Service Representative....
The Customer Service Representative position offers an opportunity to begin a career at Independent Health....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
This role provides guidance and advice to less experienced Customer Service Representatives....
Associate Laboratory Customer Service Representative
- New Hyde Park, NY
- 4 days ago
- New Hyde Park, NY
- 4 days ago
Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
and Casualty License....
Under close supervision of manager, communicate with patients using various means; schedule and confirm appointments; assist with patient intake, insurance inquiries, and address routine...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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