Customer Service Jobs in New York
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Bilingual Gold Customer Service Representative
- Liberty Mutual Insurance
- Maryland, NY
- 9 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 9 days ago
Candidates must be bilingual and hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote Work
Licensed Gold Customer Service Representative
- Liberty Mutual Insurance
- Maryland, NY
- 14 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 14 days ago
We are currently hiring for our Gold Customer Service licensed class starting October 6, 2025. Candidates must hold a valid P&C License or a Personal Lines License to qualify for this role....
Remote Work. - Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution. - Potentially respond to email inquiries. - Prioritize customer service as the...
Insurance Customer Service: Must Have P&C Insurance Brokers License
- Huntington, NY
- 5 hours ago
- Huntington, NY
- 5 hours ago
servicing existing clients cross selling call clients to collect money binders quoting billing payments answer phone once in a while quoting renewals and new policies An insurance agent that has...
Retail Loss Prevention Customer Service Associate
- New Hartford, NY
- 11 hours ago
- New Hartford, NY
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Insurance) - Schoharie
- Schoharie, NY
- 1 day ago
- Schoharie, NY
- 1 day ago
Provide in-house customer service to clients as assigned and requested....
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative SWCC Bilingual Spanish (Remote, NY)
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
. - Previous experience in customer service preferred EEO Statement Maximus is an equal opportunity employer....
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Retail Loss Prevention Customer Service Associate II
- Rochester, NY
- 2 days ago
- Rochester, NY
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Including car, motorcycle, homeowners, pet, farm, life and commercial insurance....
Bilingual Customer Service Representative - Mandarin/Cantonese (Remote in New York, NY)
- New York, NY
- 2 days ago
- New York, NY
- 2 days ago
. - Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority #LI-Remote EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative Bilingual Spanish (Remote in Rochester, NY)
- Rochester, NY
- 2 days ago
- Rochester, NY
- 2 days ago
. - Previous experience in customer service preferred. EEO Statement Maximus is an equal opportunity employer....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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